WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11811

24th Oct: Stage down; Can log in but getting a blank screen or a server error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      All Clients/Multiple Clients

      Description

      Concern: Stage down; Can log in but getting a blank screen or a server error.
      Date: 24th Oct:
      Time: 9:07 AM PST to 10:42 AM PST
      Cause: 'WORKTERRA.ControllerAppTier' service was throwing an error. Probability this file might have got corrupted
      Correction: Binaries from the stage build machine were rebuild and deployed
      We have requested Clare computer to give the audit details of this machine for the specified time

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Samir made transition -
          In Development Resolved
          		2m 21s 1
          Jennifer Reed (Inactive) made transition -
          Resolved Open
          		6d 15h 2m 1
          Jaideep Vinchurkar (Inactive) made transition -
          Open In Development
          		34d 49m 2
          Jaideep Vinchurkar (Inactive) made transition -
          In Development Rejected
          		35s 1
          Jaideep Vinchurkar (Inactive) made transition -
          Rejected Closed
          		3s 1

            People

            Assignee:
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive)
            Reporter:
            samir Samir
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: