WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11812

Server Error- Five Guys Exchange (PROD)

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      Five Guys

      Description

      Hello,

      The two EE's below are in the enrollment tunnel and once they get to the home page they are getting the attached server error. They have been instructed to use CHROME browser and they're still encountering the error. Can you have this submitted to WT as soon as possible? Client has been emailing repeatedly today.

      *EE's:
      Erika Lehman
      Gary Thompson
      *
      Thank You!
      Jennifer Melgoza

      ~Tiquanna

        Attachments

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-11549 Employee SS Mode-> Server Error on Questionnaire page

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Tiquanna,

            We have already fixed this issue in WT-11549 on stage. We will fixed this issue in next production patch.

            Thanks,
            Avnish

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Tiquanna , We have already fixed this issue in WT-11549 on stage. We will fixed this issue in next production patch. Thanks, Avnish
            Hide
            Permalink
            jphi Jennifer Melgoza added a comment -

            Avnish Yadav
            Hello, Please confirm when this will be fixed?

            Show
            jphi Jennifer Melgoza added a comment - Avnish Yadav Hello, Please confirm when this will be fixed?
            Hide
            Permalink
            jjsassy99 Jennifer Johnson (Inactive) added a comment -

            Jennifer Reed - Can you help with this? The client is terming and not able to get the needed data from us due to the error.

            Jenni

            Show
            jjsassy99 Jennifer Johnson (Inactive) added a comment - Jennifer Reed - Can you help with this? The client is terming and not able to get the needed data from us due to the error. Jenni
            Hide
            Permalink
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Jennifer Johnson and Satya just sent an email to you both!

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Jennifer Johnson and Satya just sent an email to you both!
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Jennifer Johnson ,

            We have fixed this issue on production environment. Please refer below 3'C of this issue.

            Concern:- Sever error on Questionnaire page.
            Cause:- While fixing WT-11301,proper code was not handled for Exchange.
            Concern:- We have fixed this issue in our code.

            Thanks,
            Avnish Y

            CC- Amruta Lohiya , Satya , Samir

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Jennifer Johnson , We have fixed this issue on production environment. Please refer below 3'C of this issue. Concern:- Sever error on Questionnaire page. Cause:- While fixing WT-11301 ,proper code was not handled for Exchange. Concern:- We have fixed this issue in our code. Thanks, Avnish Y CC- Amruta Lohiya , Satya , Samir

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              Tiquanna Tiquanna (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: