-
Type:
Bug
-
Status: Closed
-
Priority:
Critical
-
Resolution: Done
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: Platform
-
Labels:None
-
Environment:Production
-
Bug Severity:Medium
-
Module:Platform
-
Reported by:Client
-
Company:COB
-
Item State:Production Complete - Closed
-
Reported by Customer:BCC
Please see the email below from BCC. This is occurring on both stage and production. Please correct asap
BCC:
I noticed this morning that the WT symbol is again appearing at the URL tab level for all user logins and the “spin” symbol when saving or moving from page to page when signed in as an employee (Example: Stage; Group: COB – participant TEST ADMIN (Credentials: tadmin06221966 and password: Hobbs@123457. I assume this occurred when the www.benxcel.net was added. Can we please get this corrected ASAP. This issues is in both Stage and Production.
- relates to
-
-
- Open
-
Debbie Kulling , can we meet now?
Regards,
Santosh
Hi Debbie Kulling,
We investigated this issue and observed that BCC Loader and Favicon initial developed only for Total Works company theme. Earlier COB using Total works theme because of this, they able to see BCC loader.
Now COB using new theme because of this loader is not working.
Gaurav Sodani : Could you please assign this ticket to appropriate developer.
Thanks,
Avnish Y
CC-- Amruta Lohiya,Satya,Samir
Hi All ,
Please find details as below ,
Concern : WORKTERRA Branding is appearing for BCC Groups
Cause : Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working.
Correction : We have provided code fix and it will get deployed on LB with next deployment patch.
Test Scenario: specific ajax Loader will display for COB Theme.
Affected Files :
- /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.generated.cs
- /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.generated.cs
- /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.cshtml
- /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.cshtml
- /Config Files WT Stage/Web Server/Web.config
- /Web/SharedFunctionWebTier/SharedFunctionWebTier/CommonClasses/SharedFunctionWebTier.cs
- /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExQuestionnaire.cshtml
- /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExRecommendPlans.cshtml
Jaideep Vinchurkar Please have a review.
Thanks !
Environment: Lb
Company: City of Durhum
Login: CA and Employee
1. Applied COB theme to company
2. Checked with CA and Partner login for the loader. Loaders are appearing as per the theme.
Screen capture for the same are attached with jira.
Debbie Kulling,
For WT symbol on Tab, it is same on Totalworks on Stage as well. We are keeping the same for all. Screen capture for the same of Stage is attached with jira.
As loader issue is resolved on LB, moving jira on Stage.
Environment: Satge
Company: COB for hspl
Login: Employee
1. Applied COB theme to company
2. Checked with Employee login for the loader. Loaders are appearing as per the theme.
Screen capture for the same are attached with jira.
Screen capture is attached with jira.
As loader issue is resolved on Stage, moving jira on Production.
it appears that the loader has been fixed but we are still seeing the WT logo in the tab of the browser
Hi Debbie Kulling,
The loader issue is resolved and for icon on Tab, we have created seperate jira with ID: WT-11427.
Thanks
Environment: Production
Company: Tibco for hspl
Login: Employee
1. Applied COB theme to company
2. Checked with Employee login for the loader. Loaders are appearing as per the theme.
Screen capture for the same are attached with jira.
As loader issue is resolved on Production, so closing jira on Production.
Logo change on Tab issue is open, jira for the same is created with ID: 11427
Hi Debbie Kulling,
We are looking into it, will update you soon.
Regards,
Santosh