WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11301

BCC - WORKTERRA Branding is appearing for BCC Groups

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Platform
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      Platform
    • Reported by:
      Client
    • Company:
      COB
    • Item State:
      Production Complete - Closed
    • Reported by Customer:
      BCC

      Description

      Please see the email below from BCC. This is occurring on both stage and production. Please correct asap

      BCC:
      I noticed this morning that the WT symbol is again appearing at the URL tab level for all user logins and the “spin” symbol when saving or moving from page to page when signed in as an employee (Example: Stage; Group: COB – participant TEST ADMIN (Credentials: tadmin06221966 and password: Hobbs@123457. I assume this occurred when the www.benxcel.net was added. Can we please get this corrected ASAP. This issues is in both Stage and Production.

        Attachments

        1. EmpLogin_Loader.jpg
          EmpLogin_Loader.jpg
          141 kB
        2. Stage_TabLogo.jpg
          Stage_TabLogo.jpg
          104 kB
        3. CALogin_Loader.jpg
          CALogin_Loader.jpg
          159 kB
        4. Stage_Loader_COB.jpg
          Stage_Loader_COB.jpg
          125 kB
        5. screenshot-1.png
          screenshot-1.png
          242 kB
        6. Prod_Tibco.jpg
          Prod_Tibco.jpg
          108 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-11427 Stage | Production | Worterra symbol should be replaced for benexcel

          • Medium - Has the potential to affect progress.
          • Open

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            santosh.balid Santosh Balid (Inactive) added a comment -

            Hi Debbie Kulling,

            We are looking into it, will update you soon.

            Regards,
            Santosh

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Hi Debbie Kulling , We are looking into it, will update you soon. Regards, Santosh
            Hide
            Permalink
            santosh.balid Santosh Balid (Inactive) added a comment -

            Debbie Kulling , can we meet now?

            Regards,
            Santosh

            Show
            santosh.balid Santosh Balid (Inactive) added a comment - Debbie Kulling , can we meet now? Regards, Santosh
            Hide
            Permalink
            avnish.yadav Avnish Yadav (Inactive) added a comment -

            Hi Debbie Kulling,

            We investigated this issue and observed that BCC Loader and Favicon initial developed only for Total Works company theme. Earlier COB using Total works theme because of this, they able to see BCC loader.

            Now COB using new theme because of this loader is not working.

            Gaurav Sodani : Could you please assign this ticket to appropriate developer.

            Thanks,
            Avnish Y

            CC-- Amruta Lohiya,Satya,Samir

            Show
            avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Debbie Kulling , We investigated this issue and observed that BCC Loader and Favicon initial developed only for Total Works company theme. Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working. Gaurav Sodani : Could you please assign this ticket to appropriate developer. Thanks, Avnish Y CC-- Amruta Lohiya , Satya , Samir
            Hide
            Permalink
            vishal.bajad Vishal Bajad (Inactive) added a comment -

            Hi All ,

            Please find details as below ,

            Concern : WORKTERRA Branding is appearing for BCC Groups

            Cause : Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working.

            Correction : We have provided code fix and it will get deployed on LB with next deployment patch.

            Test Scenario: specific ajax Loader will display for COB Theme.

            Affected Files :

            • /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.generated.cs
            • /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.generated.cs
            • /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.cshtml
            • /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.cshtml
            • /Config Files WT Stage/Web Server/Web.config
            • /Web/SharedFunctionWebTier/SharedFunctionWebTier/CommonClasses/SharedFunctionWebTier.cs
            • /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExQuestionnaire.cshtml
            • /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExRecommendPlans.cshtml

            Jaideep Vinchurkar Please have a review.

            Thanks !

            Show
            vishal.bajad Vishal Bajad (Inactive) added a comment - Hi All , Please find details as below , Concern : WORKTERRA Branding is appearing for BCC Groups Cause : Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working. Correction : We have provided code fix and it will get deployed on LB with next deployment patch. Test Scenario : specific ajax Loader will display for COB Theme. Affected Files : /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.generated.cs /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.generated.cs /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.cshtml /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.cshtml /Config Files WT Stage/Web Server/Web.config /Web/SharedFunctionWebTier/SharedFunctionWebTier/CommonClasses/SharedFunctionWebTier.cs /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExQuestionnaire.cshtml /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExRecommendPlans.cshtml Jaideep Vinchurkar Please have a review. Thanks !
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Lb
            Company: City of Durhum
            Login: CA and Employee

            1. Applied COB theme to company
            2. Checked with CA and Partner login for the loader. Loaders are appearing as per the theme.

            Screen capture for the same are attached with jira.

            Debbie Kulling,
            For WT symbol on Tab, it is same on Totalworks on Stage as well. We are keeping the same for all. Screen capture for the same of Stage is attached with jira.

            As loader issue is resolved on LB, moving jira on Stage.

            Hrishikesh Deshpande Jaideep Vinchurkar

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Lb Company: City of Durhum Login: CA and Employee 1. Applied COB theme to company 2. Checked with CA and Partner login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. Debbie Kulling , For WT symbol on Tab, it is same on Totalworks on Stage as well. We are keeping the same for all. Screen capture for the same of Stage is attached with jira. As loader issue is resolved on LB, moving jira on Stage. Hrishikesh Deshpande Jaideep Vinchurkar
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Satge
            Company: COB for hspl
            Login: Employee

            1. Applied COB theme to company
            2. Checked with Employee login for the loader. Loaders are appearing as per the theme.
            Screen capture for the same are attached with jira.

            Screen capture is attached with jira.
            As loader issue is resolved on Stage, moving jira on Production.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Satge Company: COB for hspl Login: Employee 1. Applied COB theme to company 2. Checked with Employee login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. Screen capture is attached with jira. As loader issue is resolved on Stage, moving jira on Production.
            Hide
            Permalink
            dkulling Debbie Kulling added a comment -

            it appears that the loader has been fixed but we are still seeing the WT logo in the tab of the browser

            Show
            dkulling Debbie Kulling added a comment - it appears that the loader has been fixed but we are still seeing the WT logo in the tab of the browser
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Hi Debbie Kulling,

            The loader issue is resolved and for icon on Tab, we have created seperate jira with ID: WT-11427.

            Hrishikesh Deshpande Satya

            Thanks

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Debbie Kulling , The loader issue is resolved and for icon on Tab, we have created seperate jira with ID: WT-11427 . Hrishikesh Deshpande Satya Thanks
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: Production
            Company: Tibco for hspl
            Login: Employee

            1. Applied COB theme to company
            2. Checked with Employee login for the loader. Loaders are appearing as per the theme.

            Screen capture for the same are attached with jira.

            As loader issue is resolved on Production, so closing jira on Production.

            Logo change on Tab issue is open, jira for the same is created with ID: 11427

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Production Company: Tibco for hspl Login: Employee 1. Applied COB theme to company 2. Checked with Employee login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. As loader issue is resolved on Production, so closing jira on Production. Logo change on Tab issue is open, jira for the same is created with ID: 11427

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              dkulling Debbie Kulling
              Account Executive:
              Debbie Kulling
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Code Review Date:

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