[WT-11301] BCC - WORKTERRA Branding is appearing for BCC Groups - Workterra Jira

Details

Type: Bug
Status: Closed
Priority: Critical
Resolution: Done
Affects Version/s: None
Fix Version/s: None
Component/s: Platform
Labels:
None

Environment:

Production
Bug Severity:
Medium
Module:
Platform
Reported by:
Client
Company:
COB
Item State:
Production Complete - Closed
Reported by Customer:
BCC

Description

Please see the email below from BCC. This is occurring on both stage and production. Please correct asap

BCC:
I noticed this morning that the WT symbol is again appearing at the URL tab level for all user logins and the “spin” symbol when saving or moving from page to page when signed in as an employee (Example: Stage; Group: COB – participant TEST ADMIN (Credentials: tadmin06221966 and password: Hobbs@123457. I assume this occurred when the www.benxcel.net was added. Can we please get this corrected ASAP. This issues is in both Stage and Production.

Attachments

Options
- Sort By Name
- Sort By Date
- Ascending
- Descending
- Thumbnails
- List
- Download All

Attachments

CALogin_Loader.jpg
159 kB
28/Sep/17 08:52 AM
EmpLogin_Loader.jpg
141 kB
28/Sep/17 08:51 AM
Prod_Tibco.jpg
108 kB
12/Oct/17 11:27 AM
screenshot-1.png
242 kB
03/Oct/17 06:38 PM
Stage_Loader_COB.jpg
125 kB
03/Oct/17 05:49 AM
Stage_TabLogo.jpg
104 kB
28/Sep/17 08:52 AM

Issue Links

relates to

WT-11427 Stage | Production | Worterra symbol should be replaced for benexcel

Open

Activity

Ascending order - Click to sort in descending order

Hide

Permalink

Santosh Balid (Inactive) added a comment - 26/Sep/17 02:32 PM

Hi Debbie Kulling,

We are looking into it, will update you soon.

Regards,
Santosh

Show

Santosh Balid (Inactive) added a comment - 26/Sep/17 02:32 PM Hi Debbie Kulling , We are looking into it, will update you soon. Regards, Santosh

Hide

Permalink

Santosh Balid (Inactive) added a comment - 26/Sep/17 03:03 PM

Debbie Kulling , can we meet now?

Regards,
Santosh

Show

Santosh Balid (Inactive) added a comment - 26/Sep/17 03:03 PM Debbie Kulling , can we meet now? Regards, Santosh

Hide

Permalink

Avnish Yadav (Inactive) added a comment - 26/Sep/17 06:33 PM

Hi Debbie Kulling,

We investigated this issue and observed that BCC Loader and Favicon initial developed only for Total Works company theme. Earlier COB using Total works theme because of this, they able to see BCC loader.

Now COB using new theme because of this loader is not working.

Gaurav Sodani : Could you please assign this ticket to appropriate developer.

Thanks,
Avnish Y

CC-- Amruta Lohiya,Satya,Samir

Show

Avnish Yadav (Inactive) added a comment - 26/Sep/17 06:33 PM Hi Debbie Kulling , We investigated this issue and observed that BCC Loader and Favicon initial developed only for Total Works company theme. Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working. Gaurav Sodani : Could you please assign this ticket to appropriate developer. Thanks, Avnish Y CC-- Amruta Lohiya , Satya , Samir

Hide

Permalink

Vishal Bajad (Inactive) added a comment - 27/Sep/17 11:55 AM

Hi All ,

Please find details as below ,

Concern : WORKTERRA Branding is appearing for BCC Groups

Cause : Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working.

Correction : We have provided code fix and it will get deployed on LB with next deployment patch.

Test Scenario: specific ajax Loader will display for COB Theme.

Affected Files :

/Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.generated.cs
/Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.generated.cs
/Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.cshtml
/Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.cshtml
/Config Files WT Stage/Web Server/Web.config
/Web/SharedFunctionWebTier/SharedFunctionWebTier/CommonClasses/SharedFunctionWebTier.cs
/Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExQuestionnaire.cshtml
/Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExRecommendPlans.cshtml

Jaideep Vinchurkar Please have a review.

Thanks !

Show

Vishal Bajad (Inactive) added a comment - 27/Sep/17 11:55 AM Hi All , Please find details as below , Concern : WORKTERRA Branding is appearing for BCC Groups Cause : Earlier COB using Total works theme because of this, they able to see BCC loader. Now COB using new theme because of this loader is not working. Correction : We have provided code fix and it will get deployed on LB with next deployment patch. Test Scenario : specific ajax Loader will display for COB Theme. Affected Files : /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.generated.cs /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.generated.cs /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRABlankLayout.cshtml /Web/SharedFunctionWebTier/SharedFunctionWebTier/Views/Shared/_WORKTERRALayout.cshtml /Config Files WT Stage/Web Server/Web.config /Web/SharedFunctionWebTier/SharedFunctionWebTier/CommonClasses/SharedFunctionWebTier.cs /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExQuestionnaire.cshtml /Web/Web Projects/BenAdmin/Areas/UserDetails/Views/Exchange/ExRecommendPlans.cshtml Jaideep Vinchurkar Please have a review. Thanks !

Hide

Permalink

Priya Dhamande (Inactive) added a comment - 28/Sep/17 08:54 AM

Environment: Lb
Company: City of Durhum
Login: CA and Employee

1. Applied COB theme to company
2. Checked with CA and Partner login for the loader. Loaders are appearing as per the theme.

Screen capture for the same are attached with jira.

Debbie Kulling,
For WT symbol on Tab, it is same on Totalworks on Stage as well. We are keeping the same for all. Screen capture for the same of Stage is attached with jira.

As loader issue is resolved on LB, moving jira on Stage.

Hrishikesh Deshpande Jaideep Vinchurkar

Show

Priya Dhamande (Inactive) added a comment - 28/Sep/17 08:54 AM Environment: Lb Company: City of Durhum Login: CA and Employee 1. Applied COB theme to company 2. Checked with CA and Partner login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. Debbie Kulling , For WT symbol on Tab, it is same on Totalworks on Stage as well. We are keeping the same for all. Screen capture for the same of Stage is attached with jira. As loader issue is resolved on LB, moving jira on Stage. Hrishikesh Deshpande Jaideep Vinchurkar

Hide

Permalink

Priya Dhamande (Inactive) added a comment - 03/Oct/17 06:10 AM

Environment: Satge
Company: COB for hspl
Login: Employee

1. Applied COB theme to company
2. Checked with Employee login for the loader. Loaders are appearing as per the theme.
Screen capture for the same are attached with jira.

Screen capture is attached with jira.
As loader issue is resolved on Stage, moving jira on Production.

Show

Priya Dhamande (Inactive) added a comment - 03/Oct/17 06:10 AM Environment: Satge Company: COB for hspl Login: Employee 1. Applied COB theme to company 2. Checked with Employee login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. Screen capture is attached with jira. As loader issue is resolved on Stage, moving jira on Production.

Hide

Permalink

Debbie Kulling added a comment - 03/Oct/17 06:38 PM

it appears that the loader has been fixed but we are still seeing the WT logo in the tab of the browser

Show

Debbie Kulling added a comment - 03/Oct/17 06:38 PM it appears that the loader has been fixed but we are still seeing the WT logo in the tab of the browser

Hide

Permalink

Priya Dhamande (Inactive) added a comment - 04/Oct/17 11:52 AM

Hi Debbie Kulling,

The loader issue is resolved and for icon on Tab, we have created seperate jira with ID: WT-11427.

Hrishikesh Deshpande Satya

Thanks

Show

Priya Dhamande (Inactive) added a comment - 04/Oct/17 11:52 AM Hi Debbie Kulling , The loader issue is resolved and for icon on Tab, we have created seperate jira with ID: WT-11427 . Hrishikesh Deshpande Satya Thanks

Hide

Permalink

Priya Dhamande (Inactive) added a comment - 12/Oct/17 11:29 AM

Environment: Production
Company: Tibco for hspl
Login: Employee

1. Applied COB theme to company
2. Checked with Employee login for the loader. Loaders are appearing as per the theme.

Screen capture for the same are attached with jira.

As loader issue is resolved on Production, so closing jira on Production.

Logo change on Tab issue is open, jira for the same is created with ID: 11427

Show

Priya Dhamande (Inactive) added a comment - 12/Oct/17 11:29 AM Environment: Production Company: Tibco for hspl Login: Employee 1. Applied COB theme to company 2. Checked with Employee login for the loader. Loaders are appearing as per the theme. Screen capture for the same are attached with jira. As loader issue is resolved on Production, so closing jira on Production. Logo change on Tab issue is open, jira for the same is created with ID: 11427

People

Assignee:: Priya Dhamande (Inactive)

Reporter:: Debbie Kulling

Account Executive:: Debbie Kulling

Votes:: 0 Vote for this issue

Watchers:: 5 Start watching this issue

Dates

Created:: 26/Sep/17 02:09 PM

Updated:: 16/May/18 01:42 AM

Resolved:: 16/May/18 01:34 AM

Code Review Date:: 27/Sep/2017

Time Tracking

Estimated:

Remaining:

Logged:

15h