environment: Prodction
Login: Employee
Credential:
User name: hspl10092001
Password: Password@1
Company: Employbridge For HSPL
browser:Chrome
Page: Child
Steps:
1.Traverse SS mode
2.Go to child page
Actual result: Getting server error
Refer attached screen shot and error log
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Prasad Pise Rakesh Roy Sachin Hingole Hrishikesh Deshpande