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Type: Bug
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Status: Closed
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Priority: Medium
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Resolution: Cannot Reproduce
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Import
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Reported by:Client
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Company:Ashgrove
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Item State:Development - On Hold
Hi,
Per the client:
Ashgrove is Reinforced Earth
Something still isn’t working in production for this group. I just tried to import employee records using the “Employee Import” template In group Reinforced Earth, but all 733 records are erroring out with “Error(s): Total fields in file does not match total number of fields in template.”, but both the file and the import template have 33 fields in each record. If I look in the “Bad File” viewer, all the fields are there and in the correct order. Can you take a look & see why they’re generating errors?
The original ticket for this issue is WT-11702.
Thank you,
Kira Hamilton
Debbie Kulling