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  1. WORKTERRA
  2. WT-11851

Reinforced Earth-Import Error

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Import
    • Reported by:
      Client
    • Company:
      Ashgrove
    • Item State:
      Development - On Hold

      Description

      Hi,

      Per the client:

      Ashgrove is Reinforced Earth

      Something still isn’t working in production for this group. I just tried to import employee records using the “Employee Import” template In group Reinforced Earth, but all 733 records are erroring out with “Error(s): Total fields in file does not match total number of fields in template.”, but both the file and the import template have 33 fields in each record. If I look in the “Bad File” viewer, all the fields are there and in the correct order. Can you take a look & see why they’re generating errors?

      The original ticket for this issue is WT-11702.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Developer:
            Prasanna Karlekar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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