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  1. WORKTERRA
  2. WT-11851

Reinforced Earth-Import Error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Cannot Reproduce
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Import
    • Reported by:
      Client
    • Company:
      Ashgrove
    • Item State:
      Development - On Hold

      Description

      Hi,

      Per the client:

      Ashgrove is Reinforced Earth

      Something still isn’t working in production for this group. I just tried to import employee records using the “Employee Import” template In group Reinforced Earth, but all 733 records are erroring out with “Error(s): Total fields in file does not match total number of fields in template.”, but both the file and the import template have 33 fields in each record. If I look in the “Bad File” viewer, all the fields are there and in the correct order. Can you take a look & see why they’re generating errors?

      The original ticket for this issue is WT-11702.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

          Kira.Hamilton Kira Hamilton (Inactive) created issue -
          amruta.lohiya Amruta Lohiya made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Rakesh Shahane [ rakesh.shahane ]
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204)
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Assignee Rakesh Shahane [ rakesh.shahane ] Kira Hamilton [ kira.hamilton ]
          satyap Satya made changes -
          Root Cause Configuration Error [ 18427 ]
          satyap Satya made changes -
          Resolution Fixed [ 1 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ]
          Original Estimate 3h [ 10800 ]
          rakesh.shahane Rakesh Shahane (Inactive) made changes -
          Remaining Estimate 3h [ 10800 ] 0h [ 0 ]
          Time Spent 3h [ 10800 ]
          Worklog Id 87322 [ 87322 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          Resolution Fixed [ 1 ] Unresolved [ 10200 ]
          Status Rejected [ 10004 ] Reopened [ 4 ]
          Kira.Hamilton Kira Hamilton (Inactive) made changes -
          rakeshr Rakesh Roy (Inactive) made changes -
          Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Import(10111)
          satyap Satya made changes -
          Labels Manual_import
          satyap Satya made changes -
          Status Reopened [ 4 ] In Development [ 10007 ]
          satyap Satya made changes -
          Assignee Kira Hamilton [ kira.hamilton ] Jaideep Vinchurkar [ jaideep.vinchurkar ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Suraj Sokasane [ suraj.sokasane ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Assignee Suraj Sokasane [ suraj.sokasane ] Kira Hamilton [ kira.hamilton ]
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) made changes -
          Item State Parent values: Development(10200)Level 1 values: In Analysis(10204) Parent values: Development(10200)Level 1 values: On Hold(10207)
          suraj.sokasane Suraj Sokasane (Inactive) made changes -
          Time Spent 3h [ 10800 ] 7.5h [ 27000 ]
          Worklog Id 93940 [ 93940 ]
          satyap Satya made changes -
          Resolution Unresolved [ 10200 ] Cannot Reproduce [ 5 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]
          satyap Satya made changes -
          Status Rejected [ 10004 ] Closed [ 6 ]

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Developer:
            Prasanna Karlekar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 3h Original Estimate - 3h
                3h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 7.5h
                7.5h