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  1. WORKTERRA
  2. WT-11880

Valiant - Duplicate Dependent Child Records

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Valiant
    • Item State:
      Production Complete
    • Code Reviewed By:
      Swapnil Pandhare
    • Deployment Approval:
      Approved for production deployment

      Description

      HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created.

      Jennifer MelgozaRobyn Adkison

        Attachments

        1. Admin Login.png
          Admin Login.png
          231 kB
        2. Employee login.jpg
          Employee login.jpg
          148 kB
        3. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        4. FW Development approval for Bugs reported on 1031.msg
          32 kB
        5. image.png
          image.png
          150 kB
        6. LB Company Admin.jpg
          LB Company Admin.jpg
          108 kB
        7. LB Employee.jpg
          LB Employee.jpg
          119 kB
        8. LB Partner.jpg
          LB Partner.jpg
          126 kB
        9. Partner Login.jpg
          Partner Login.jpg
          131 kB
        10. Re Request for Production deployment - 25 Nov 2017.msg
          77 kB

          Activity

            People

            Assignee:
            Amanda.Hagan Amanda Hagan (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Account Executive:
            Amanda Hagan (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
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                Remaining:
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                Logged:
                Time Spent - 12h
                12h