WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11880

Valiant - Duplicate Dependent Child Records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Valiant
    • Item State:
      Production Complete

      Description

      HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created.

      Jennifer MelgozaRobyn Adkison

        Attachments

        1. image.png
          image.png
          150 kB
        2. LB Partner.jpg
          LB Partner.jpg
          126 kB
        3. LB Company Admin.jpg
          LB Company Admin.jpg
          108 kB
        4. LB Employee.jpg
          LB Employee.jpg
          119 kB
        5. Partner Login.jpg
          Partner Login.jpg
          131 kB
        6. Admin Login.png
          Admin Login.png
          231 kB
        7. Employee login.jpg
          Employee login.jpg
          148 kB
        8. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        9. FW Development approval for Bugs reported on 1031.msg
          32 kB
        10. Re Request for Production deployment - 25 Nov 2017.msg
          77 kB

          Activity

          Ascending order - Click to sort in descending order
          Permalink
          priya.handepatil Priya Handepatil (Inactive) logged work - 07/Nov/17 11:18 AM
          • Time Spent:
            1.5h
             

            Analysis
            Internal Communication with Sachin
            Customization
            Testing for different scenario
            JIRA Updates

          Permalink
          priya.handepatil Priya Handepatil (Inactive) logged work - 11/Nov/17 07:15 AM
          • Time Spent:
            1h
             

            Customization
            Testing for different Logins
            internal communication
            Screenshots
            Jira Updates

          Permalink
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) logged work - 27/Nov/17 07:11 PM
          • Time Spent:
            2.5h
             

            script revert and testing

          Permalink
          mahendra.mungase Mahendra Mungase (Inactive) logged work - 30/Nov/17 04:19 AM
          • Time Spent:
            1h
             

            Bug verification on Azure

          Permalink
          sudhir.kalikate Sudhir Kalikate (Inactive) logged work - 02/Jan/18 12:15 PM
          • Time Spent:
            3h
             

            Analysis for the issue on Production.
            Checking databases. Discussion with Khandu, Swapnil.

          Permalink
          priya.dhamande Priya Dhamande (Inactive) logged work - 02/Jan/18 01:25 PM
          • Time Spent:
            1h
             

            Production testing

          Permalink
          jayshree.nagpure Jayshree Nagpure (Inactive) logged work - 03/Jan/18 12:56 PM
          • Time Spent:
            2h
             

            Import Testing on production

            People

            Assignee:
            Amanda.Hagan Amanda Hagan (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Account Executive:
            Amanda Hagan (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12h
                12h