-
Type:
Bug
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Status: Closed
-
Priority:
Medium
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Resolution: Done
-
Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:
-
Environment:Stage
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin - EDS
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Reported by:Client
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Company:Valiant
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Item State:Production Complete
HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created. 
Amanda Hagan (Inactive)
created issue -
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Swapnil Pandhare [ swapnil.pandhare ] |
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Amanda Hagan [ amanda.hagan ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
I have tested and was able to add child successfully and did not create a duplicate. Thanks!
Amanda Hagan (Inactive)
added a comment - I have tested and was able to add child successfully and did not create a duplicate. Thanks! | Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
| Labels | Employee_workflow |
| Environment_New | Stage [ 18443 ] |
| Bug Type | Functional [ 15402 ] | |
| Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) |
Swapnil Pandhare what's plan to fix and deployment on LB and stage?
| Assignee | Amanda Hagan [ amanda.hagan ] | Swapnil Pandhare [ swapnil.pandhare ] |
CC: Sheetal Bodhale
Hi Sudhir Kalikate ,
If "OES_SP_EDS_RaisedEventBuilder" script is given on LB and stage , please update the patch status and assign to QA.
Thanks,
Swapnil P.
| Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Sudhir Kalikate [ sudhir.kalikate ] |
Sudhir Kalikate (Inactive)
made changes -
| Code Reviewed By | Swapnil Pandhare [ 11900 ] | |
| Developer | Sudhir Kalikate [ sudhir.kalikate ] | |
| Item State | Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) |
| QA | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
Sudhir Kalikate (Inactive)
made changes -
| Assignee | Sudhir Kalikate [ sudhir.kalikate ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Sachin Hingole [ sachin.hingole ] |
Sachin Hingole (Inactive)
made changes -
| Account Executive | Amanda Hagan [ amanda.hagan ] | |
| Assignee | Sachin Hingole [ sachin.hingole ] | Priya Handepatil [ priya.handepatil ] |
| Production Due Date | 16/Nov/2017 | |
| QA | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Priya Handepatil [ priya.handepatil ] |
| Stage Due Date | 13/Nov/17 [ 2017-11-13 ] |
Sachin Hingole (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) | Parent values: LB QA(10201)Level 1 values: In Testing(10210) |
Priya Handepatil (Inactive)
made changes -
| Attachment | LB Partner.jpg [ 67054 ] |
Priya Handepatil (Inactive)
made changes -
| Attachment | LB Company Admin.jpg [ 67055 ] |
Priya Handepatil (Inactive)
made changes -
| Attachment | LB Employee.jpg [ 67056 ] |
I have verifie dthis issue on LB
Verified with Company " For QA FDU For HSPL"
Verified with Partner Login
Verified with Company Admin Login
Verified with Employee Login
Its working fine
Hence, Marking ticket as Ready for Stage
CC:Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande
Thank you !
Priya Handepatil (Inactive)
added a comment - Hi Sudhir Kalikate
I have verifie dthis issue on LB
Verified with Company " For QA FDU For HSPL"
Verified with Partner Login
Verified with Company Admin Login
Verified with Employee Login
Its working fine
Hence, Marking ticket as Ready for Stage
CC: Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande
Thank you ! Priya Handepatil (Inactive)
logged work - 07/Nov/17 11:18 AM -
- Time Spent:
- 1.5h
-
Analysis
Internal Communication with Sachin
Customization
Testing for different scenario
JIRA Updates
Priya Handepatil (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: In Testing(10210) | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) |
Priya Handepatil (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 1.5h [ 5400 ] | |
| Worklog Id | 89449 [ 89449 ] |
| Root Cause | Bug [ 18430 ] | |
| Original Estimate | 0h [ 0 ] |
Sudhir Kalikate (Inactive)
made changes -
| Item State | Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) |
Priya Handepatil (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) |
Priya Handepatil (Inactive)
made changes -
| Attachment | Partner Login.jpg [ 67397 ] |
Priya Handepatil (Inactive)
made changes -
| Attachment | Admin Login.png [ 67398 ] |
Priya Handepatil (Inactive)
made changes -
| Attachment | Employee login.jpg [ 67399 ] |
Priya Handepatil (Inactive)
made changes -
| Attachment | Emplyee login.jpg [ 67400 ] |
I have verified this issue on Stage
Verified with Company " City Of durham For hspl "
Verified with Partner Login
Verified with Company Admin login
Verified with Employee Login
Its working fine
Hence, Marking it as ready for production
cc: Rakesh Roy Sachin Hingole Prasad Pise
Thank You !
Priya Handepatil (Inactive)
added a comment - Hi Sudhir Kalikate
I have verified this issue on Stage
Verified with Company " City Of durham For hspl "
Verified with Partner Login
Verified with Company Admin login
Verified with Employee Login
Its working fine
Hence, Marking it as ready for production
cc: Rakesh Roy Sachin Hingole Prasad Pise
Thank You ! Priya Handepatil (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: In Testing(10214) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Priya Handepatil (Inactive)
made changes -
| Time Spent | 1.5h [ 5400 ] | 2.5h [ 9000 ] |
| Worklog Id | 90078 [ 90078 ] |
Priya Handepatil (Inactive)
logged work - 11/Nov/17 07:15 AM -
- Time Spent:
- 1h
-
Customization
Testing for different Logins
internal communication
Screenshots
Jira Updates
Gaurav Sodani (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Stage QA(10202)Level 1 values: On Hold(10215) |
Gaurav Sodani (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: On Hold(10215) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
Gaurav Sodani (Inactive)
made changes -
| Attachment | FW Development approval for Bugs reported on 1031.msg [ 68134 ] |
Hi All,
Attaching development approval email to work on this ticket: FW Development approval for Bugs reported on 1031.msg
Regards
Gaurav
Gaurav Sodani (Inactive)
added a comment - - edited Hi All,
Attaching development approval email to work on this ticket: FW Development approval for Bugs reported on 1031.msg
Regards
Gaurav Gaurav Sodani (Inactive)
made changes -
| Approval status | Approved for development [ 18453 ] |
Gaurav Sodani (Inactive)
made changes -
| Production Due Date | 16/Nov/2017 | 25/Nov/2017 |
Gaurav Sodani (Inactive)
made changes -
| Attachment | Re Request for Production deployment - 25 Nov 2017.msg [ 68442 ] |
Hi All,
Attaching production deployment approval email for reference:
Re Request for Production deployment - 25 Nov 2017.msg
Regards
Gaurav
Gaurav Sodani (Inactive)
added a comment - - edited Hi All,
Attaching production deployment approval email for reference:
Re Request for Production deployment - 25 Nov 2017.msg
Regards
Gaurav Gaurav Sodani (Inactive)
made changes -
| Approval status | Approved for development [ 18453 ] | Approved for production deployment [ 18457 ] |
Khandu Kshirsagar (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) |
-
- Time Spent:
- 2.5h
-
script revert and testing
| Time Spent | 2.5h [ 9000 ] | 5h [ 18000 ] |
| Worklog Id | 93032 [ 93032 ] |
| Assignee | Priya Handepatil [ priya.handepatil ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
Sachin Hingole (Inactive)
made changes -
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Mahendra Mungase [ mahendra.mungase ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | Parent values: Production QA(10203)Level 1 values: In Testing(10218) |
| Resolution | Done [ 10000 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Item State | Parent values: Production QA(10203)Level 1 values: In Testing(10218) | Parent values: Production Complete(10222) |
| Item State | Parent values: Production Complete(10222) | Parent values: Production Complete(10222)Level 1 values: Closed(10223) |
| Resolution | Done [ 10000 ] | Fixed [ 1 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
-
- Time Spent:
- 1h
-
Bug verification on Azure
| Time Spent | 5h [ 18000 ] | 6h [ 21600 ] |
| Worklog Id | 93796 [ 93796 ] |
| Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
| Item State | Parent values: Production Complete(10222)Level 1 values: Closed(10223) | Parent values: Production QA(10203) |
| Item State | Parent values: Production QA(10203) | Parent values: Production QA(10203)Level 1 values: Re-open(10220) |
| Assignee | Mahendra Mungase [ mahendra.mungase ] | Sudhir Kalikate [ sudhir.kalikate ] |
| Comment |
[ We have verified this issue on production and observed that it's working as expected.Hence closing the same. Thanks, Mahendra ] |
| Item State | Parent values: Production QA(10203)Level 1 values: Re-open(10220) | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) |
| Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
This fix is working as expected on Stage. We will move it on production in Next build and test it on production.
The File Check-in was missed in Production which causes issue on Production.
Swapnil Pandhare, can you please check-in code on production in next build and assign back to QA?
Thanks,
Hrishikesh.
Sudhir Kalikate (Inactive)
made changes -
| Item State | Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) |
Production deployed. Please test on Production.
Sudhir Kalikate (Inactive)
added a comment - Production deployed. Please test on Production. Sudhir Kalikate (Inactive)
made changes -
| Assignee | Sudhir Kalikate [ sudhir.kalikate ] | Hrishikesh Deshpande [ hrishikesh.deshpande ] |
Sudhir Kalikate (Inactive)
logged work - 02/Jan/18 12:15 PM -
- Time Spent:
- 3h
-
Analysis for the issue on Production.
Checking databases. Discussion with Khandu, Swapnil.
| Assignee | Hrishikesh Deshpande [ hrishikesh.deshpande ] | Priya Dhamande [ priya.dhamande ] |
| Item State | Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) | Parent values: Production QA(10203)Level 1 values: In Testing(10218) |
Environment: Production
Company: Valiant for hspl
Login: Partner and Employee
The issue of server error is checked on Production for server error and multiple child addition. The issue is not existing now.
Checked with Partner and Employee login for both existing and new Employee.
As the issue is resolved and verified assigning jira to Amanda Hagan for confirmation.
| Time Spent | 6h [ 21600 ] | 7h [ 25200 ] |
| Worklog Id | 99056 [ 99056 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Item State | Parent values: Production QA(10203)Level 1 values: In Testing(10218) | Parent values: Production QA(10203) |
| Item State | Parent values: Production QA(10203) | Parent values: Production Complete(10222) |
| Assignee | Priya Dhamande [ priya.dhamande ] | Amanda Hagan [ amanda.hagan ] |
Jayshree Nagpure (Inactive)
logged work - 03/Jan/18 12:56 PM -
- Time Spent:
- 2h
-
Import Testing on production
Jayshree Nagpure (Inactive)
made changes -
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
Jayshree Nagpure (Inactive)
made changes -
| Time Spent | 7h [ 25200 ] | 9h [ 32400 ] |
| Worklog Id | 99180 [ 99180 ] |
Sudhir Kalikate (Inactive)
made changes -
| Time Spent | 9h [ 32400 ] | 12h [ 43200 ] |
| Worklog Id | 100231 [ 100231 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
2h 1m | 1 |
|
2d 15m | 1 |
|
3d 3h 54m | 1 |
|
5s | 2 |
|
6s | 2 |
|
58d 11h 23m | 2 |
|
23m 16s | 2 |
Jayshree Nagpure (Inactive)
made transition
-
|
23h 30m | 2 |
CC : SatyaSamir Sudhir Kalikate Gaurav Sodani
Hi Amanda Hagan ,
Please find details below :
Concern : Server error on child page .
Cause : After adding child , while executing employee routines , one of the script was not accepting User ID which was throwing error after adding child.
Correction : We have corrected the script on this company. On rest of companies, we will execute this SP in regular patch . You will not receive server error now.
Please confirm.
Thanks,
Swapnil P.