Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-11880

Valiant - Duplicate Dependent Child Records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Valiant
    • Item State:
      Production Complete

      Description

      HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created.

      Jennifer MelgozaRobyn Adkison

        Attachments

        1. image.png
          150 kB
          Amanda Hagan
        2. LB Partner.jpg
          126 kB
          Priya Handepatil
        3. LB Company Admin.jpg
          108 kB
          Priya Handepatil
        4. LB Employee.jpg
          119 kB
          Priya Handepatil
        5. Partner Login.jpg
          131 kB
          Priya Handepatil
        6. Admin Login.png
          231 kB
          Priya Handepatil
        7. Employee login.jpg
          148 kB
          Priya Handepatil
        8. Emplyee login.jpg
          154 kB
          Priya Handepatil
        9. FW Development approval for Bugs reported on 1031.msg
          32 kB
          Gaurav Sodani
        10. Re Request for Production deployment - 25 Nov 2017.msg
          77 kB
          Gaurav Sodani

          Activity

          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC : SatyaSamir Sudhir Kalikate Gaurav Sodani

          Hi Amanda Hagan ,

          Please find details below :
          Concern : Server error on child page .
          Cause : After adding child , while executing employee routines , one of the script was not accepting User ID which was throwing error after adding child.
          Correction : We have corrected the script on this company. On rest of companies, we will execute this SP in regular patch . You will not receive server error now.

          Please confirm.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Satya Samir Sudhir Kalikate Gaurav Sodani Hi Amanda Hagan , Please find details below : Concern : Server error on child page . Cause : After adding child , while executing employee routines , one of the script was not accepting User ID which was throwing error after adding child. Correction : We have corrected the script on this company. On rest of companies, we will execute this SP in regular patch . You will not receive server error now. Please confirm. Thanks, Swapnil P.
          Hide
          Amanda.Hagan Amanda Hagan (Inactive) added a comment -

          I have tested and was able to add child successfully and did not create a duplicate. Thanks!

          Show
          Amanda.Hagan Amanda Hagan (Inactive) added a comment - I have tested and was able to add child successfully and did not create a duplicate. Thanks!
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Swapnil Pandhare what's plan to fix and deployment on LB and stage?

          Sachin HingoleHrishikesh Deshpande

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Swapnil Pandhare what's plan to fix and deployment on LB and stage? Sachin Hingole Hrishikesh Deshpande
          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC: Sheetal Bodhale
          Hi Sudhir Kalikate ,

          If "OES_SP_EDS_RaisedEventBuilder" script is given on LB and stage , please update the patch status and assign to QA.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC: Sheetal Bodhale Hi Sudhir Kalikate , If "OES_SP_EDS_RaisedEventBuilder" script is given on LB and stage , please update the patch status and assign to QA. Thanks, Swapnil P.
          Hide
          priya.handepatil Priya Handepatil (Inactive) added a comment -

          Hi Sudhir Kalikate

          I have verifie dthis issue on LB

          Verified with Company " For QA FDU For HSPL"

          Verified with Partner Login

          Verified with Company Admin Login

          Verified with Employee Login

          Its working fine

          Hence, Marking ticket as Ready for Stage

          CC:Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande

          Thank you !

          Show
          priya.handepatil Priya Handepatil (Inactive) added a comment - Hi Sudhir Kalikate I have verifie dthis issue on LB Verified with Company " For QA FDU For HSPL" Verified with Partner Login Verified with Company Admin Login Verified with Employee Login Its working fine Hence, Marking ticket as Ready for Stage CC: Sachin Hingole Prasad Pise Rakesh Roy Hrishikesh Deshpande Thank you !
          Hide
          priya.handepatil Priya Handepatil (Inactive) added a comment -

          Hi Sudhir Kalikate

          I have verified this issue on Stage

          Verified with Company " City Of durham For hspl "

          Verified with Partner Login

          Verified with Company Admin login

          Verified with Employee Login

          Its working fine

          Hence, Marking it as ready for production

          cc: Rakesh Roy Sachin Hingole Prasad Pise

          Thank You !

          Show
          priya.handepatil Priya Handepatil (Inactive) added a comment - Hi Sudhir Kalikate I have verified this issue on Stage Verified with Company " City Of durham For hspl " Verified with Partner Login Verified with Company Admin login Verified with Employee Login Its working fine Hence, Marking it as ready for production cc: Rakesh Roy Sachin Hingole Prasad Pise Thank You !
          Hide
          gaurav.sodani Gaurav Sodani (Inactive) added a comment - - edited

          Hi All,

          Attaching development approval email to work on this ticket: FW Development approval for Bugs reported on 1031.msg

          Regards
          Gaurav

          Show
          gaurav.sodani Gaurav Sodani (Inactive) added a comment - - edited Hi All, Attaching development approval email to work on this ticket: FW Development approval for Bugs reported on 1031.msg Regards Gaurav
          Hide
          gaurav.sodani Gaurav Sodani (Inactive) added a comment - - edited

          Hi All,
          Attaching production deployment approval email for reference:
          Re Request for Production deployment - 25 Nov 2017.msg
          Regards
          Gaurav

          Show
          gaurav.sodani Gaurav Sodani (Inactive) added a comment - - edited Hi All, Attaching production deployment approval email for reference: Re Request for Production deployment - 25 Nov 2017.msg Regards Gaurav
          Hide
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

          This fix is working as expected on Stage. We will move it on production in Next build and test it on production.

          The File Check-in was missed in Production which causes issue on Production.
          Swapnil Pandhare, can you please check-in code on production in next build and assign back to QA?

          Thanks,
          Hrishikesh.

          Show
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - This fix is working as expected on Stage. We will move it on production in Next build and test it on production. The File Check-in was missed in Production which causes issue on Production. Swapnil Pandhare , can you please check-in code on production in next build and assign back to QA? Thanks, Hrishikesh.
          Hide
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment -

          Production deployed. Please test on Production.

          Show
          sudhir.kalikate Sudhir Kalikate (Inactive) added a comment - Production deployed. Please test on Production.
          Hide
          priya.dhamande Priya Dhamande (Inactive) added a comment -

          Environment: Production
          Company: Valiant for hspl
          Login: Partner and Employee

          The issue of server error is checked on Production for server error and multiple child addition. The issue is not existing now.
          Checked with Partner and Employee login for both existing and new Employee.

          As the issue is resolved and verified assigning jira to Amanda Hagan for confirmation.

          Show
          priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: Production Company: Valiant for hspl Login: Partner and Employee The issue of server error is checked on Production for server error and multiple child addition. The issue is not existing now. Checked with Partner and Employee login for both existing and new Employee. As the issue is resolved and verified assigning jira to Amanda Hagan for confirmation.

            People

            Assignee:
            Amanda.Hagan Amanda Hagan (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Account Executive:
            Amanda Hagan (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

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