WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11880

Valiant - Duplicate Dependent Child Records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Environment:
      Stage
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - EDS
    • Reported by:
      Client
    • Company:
      Valiant
    • Item State:
      Production Complete

      Description

      HI, Valiant is currently in UAT and having an issue when entering a child record, getting the error message "Server encountered an internal error, please contact your administrator” when trying to save, then the site is creating duplicate records. Screenshot of duplicate records created.

      Jennifer MelgozaRobyn Adkison

        Attachments

        1. Admin Login.png
          Admin Login.png
          231 kB
        2. Employee login.jpg
          Employee login.jpg
          148 kB
        3. Emplyee login.jpg
          Emplyee login.jpg
          154 kB
        4. FW Development approval for Bugs reported on 1031.msg
          32 kB
        5. image.png
          image.png
          150 kB
        6. LB Company Admin.jpg
          LB Company Admin.jpg
          108 kB
        7. LB Employee.jpg
          LB Employee.jpg
          119 kB
        8. LB Partner.jpg
          LB Partner.jpg
          126 kB
        9. Partner Login.jpg
          Partner Login.jpg
          131 kB
        10. Re Request for Production deployment - 25 Nov 2017.msg
          77 kB

          Activity

          Transition Time In Source Status Execution Times
          Swapnil Pandhare (Inactive) made transition -
          Open In Development
          		2h 1m 1
          Rakesh Roy (Inactive) made transition -
          Closed Reopen in Production
          		2d 15m 1
          Hrishikesh Deshpande (Inactive) made transition -
          Reopen in Production In Development
          		3d 3h 54m 1
          Hrishikesh Deshpande (Inactive) made transition -
          In Development In LB Testing
          		5s 2
          Hrishikesh Deshpande (Inactive) made transition -
          In LB Testing Stage Testing
          		6s 2
          Priya Dhamande (Inactive) made transition -
          Stage Testing In Production Testing
          		58d 11h 23m 2
          Priya Dhamande (Inactive) made transition -
          In Production Testing Production Complete
          		23m 16s 2
          Jayshree Nagpure (Inactive) made transition -
          Production Complete Closed
          		23h 30m 2

            People

            Assignee:
            Amanda.Hagan Amanda Hagan (Inactive)
            Reporter:
            Amanda.Hagan Amanda Hagan (Inactive)
            Account Executive:
            Amanda Hagan (Inactive)
            Developer:
            Sudhir Kalikate (Inactive)
            QA:
            Priya Handepatil (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 12h
                12h