WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-11884

Error Message when trying to build a custom form

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      CareerBuilder
    • Company:
      GFC
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello,
      The CE is working on a custom form for my client Gordon Flesch and after she drag and drop the drop down box over and she typed in the question and hit save I get these error messages.
      I'm working on their site for OE.

      The name of the form should be: 2018 HRA
      the field name should be : Did employee complete HRA for current year?

      and the drop down list should consist of: Please make a selection, Yes, No

      Yashau

      Ref: CT-3043

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          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-11893 Eligibility rules are not case sensitive hence creating duplicate rules and giving error while adding fields to form

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

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            Hide
            Permalink
            satyap Satya added a comment -

            Ganesh, can you please check this?

            Regards,
            Satya Prakash

            Cc: Swapnil Pandhare Samir

            Show
            satyap Satya added a comment - Ganesh, can you please check this? Regards, Satya Prakash Cc: Swapnil Pandhare Samir
            Hide
            Permalink
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            CC-Satya

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - CC- Satya
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Yashau MacShate

            Please find below 3C's of the issue,

            Concern:Error Message when trying to build a custom form

            Cause: We found that,there are duplicate generic eligibility rules.('All Status Rule').
            That were causing issue while inserting data of newly added control.

            Correction:We have renamed one of the rule to 'all status rule duplicate'.
            and also corrected the field entries.Now you can add the control.

            Please verify and also delete the duplicate rule as it is not in use.['all status rule duplicate'.]

            CC:SatyaSamirSwapnil PandhareAmit Kumawat

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Yashau MacShate Please find below 3C's of the issue, Concern:Error Message when trying to build a custom form Cause: We found that,there are duplicate generic eligibility rules.('All Status Rule'). That were causing issue while inserting data of newly added control. Correction:We have renamed one of the rule to 'all status rule duplicate'. and also corrected the field entries.Now you can add the control. Please verify and also delete the duplicate rule as it is not in use. ['all status rule duplicate'.] CC: Satya Samir Swapnil Pandhare Amit Kumawat Thanks, Sheetal Bodhale

              People

              Assignee:
              Yashau.Macshate Yashau MacShate (Inactive)
              Reporter:
              Yashau.Macshate Yashau MacShate (Inactive)
              Developer:
              Amit Kumawat (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

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                Updated:
                Resolved:
                Dev Due Date:

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