Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: System Behaviour
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Import
    • Reported by:
      White Label
    • Company:
      CSE

      Description

      We have a couple issues with the data load for CSE. Please correct asap

      1. The contingent EE AD&D and the Contingent Spouse AD&D are supposed to exactly match the EE and Sp life plans. When the data was loaded it the system enrolled the employee and spouse AD&D at the minimum coverage instead of matching the coverage amount of the life

      2. The basic Life, AD&D and LTD for employees hired before 1/1/2017 should have an effective date of 1/1/2017. When the data was loaded the system gave those benefits a 2/1/2017 effective date.

        Attachments

          Activity

          Hide
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

          CC : Samir Jaideep Vinchurkar Satya
          Hi Umesh Kadam ,

          Please check this as discussed.

          Thanks,
          Swapnil P.

          Show
          swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Samir Jaideep Vinchurkar Satya Hi Umesh Kadam , Please check this as discussed. Thanks, Swapnil P.
          Hide
          umesh.kadam Umesh Kadam (Inactive) added a comment -

          Hi Debbie Kulling,

          Please find below details for #1 :

          Concern When the data was loaded in, the system enrolled the employees in "Employee Voluntary AD&D" and "Spouse Voluntary AD&D" plans with the minimum coverage instead of matching the coverage amount with respective Voluntary Life Plan
          Cause Through import, the functionality of matching the Coverage Contingency is not implemented yet.
          Correction We have done data correction as of now.
          Development team will work to implement matching of Coverage Contingency in Import Module

          Thanks and Regards,
          :: Umesh Kadam

          CC : Samir, Satya, Amruta Lohiya, Swapnil Pandhare, Ganesh Sadawarte, Jaideep Vinchurkar

          Show
          umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Debbie Kulling , Please find below details for #1 : Concern When the data was loaded in, the system enrolled the employees in "Employee Voluntary AD&D" and "Spouse Voluntary AD&D" plans with the minimum coverage instead of matching the coverage amount with respective Voluntary Life Plan Cause Through import, the functionality of matching the Coverage Contingency is not implemented yet. Correction We have done data correction as of now. Development team will work to implement matching of Coverage Contingency in Import Module Thanks and Regards, :: Umesh Kadam CC : Samir , Satya , Amruta Lohiya , Swapnil Pandhare , Ganesh Sadawarte , Jaideep Vinchurkar
          Hide
          umesh.kadam Umesh Kadam (Inactive) added a comment -

          Hi Debbie Kulling,

          Please find below details for #2 :

          Concern When the data was loaded, the system allocated enrollments in Basic Life, LTD and AD & D plans with effective date 02/01/2017 instead of 01/01/2017
          Cause While allocating Core Plan during import, System uses "Effective Date Rule for Newly Eligible Core Elections" flag set on "General Plan Design" tab of a plan.
          Currently this flag has been set as "First of Month following 30 days" due to which system allocated core plans with effective date 02/01/2017.
          Please find below screenshot for the same
          Correction We have allocated core plans with effective date 01/01/2017 through back-end.

          Thanks and Regards,
          :: Umesh Kadam

          CC : Samir, Satya, Amruta Lohiya, Swapnil Pandhare, Ganesh Sadawarte, Jaideep Vinchurkar

          Show
          umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Debbie Kulling , Please find below details for #2 : Concern When the data was loaded, the system allocated enrollments in Basic Life, LTD and AD & D plans with effective date 02/01/2017 instead of 01/01/2017 Cause While allocating Core Plan during import, System uses "Effective Date Rule for Newly Eligible Core Elections" flag set on "General Plan Design" tab of a plan. Currently this flag has been set as "First of Month following 30 days" due to which system allocated core plans with effective date 02/01/2017. Please find below screenshot for the same Correction We have allocated core plans with effective date 01/01/2017 through back-end. Thanks and Regards, :: Umesh Kadam CC : Samir , Satya , Amruta Lohiya , Swapnil Pandhare , Ganesh Sadawarte , Jaideep Vinchurkar
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - - edited

          Hi All,

          In files that we have loaded employee effective date was 01/01/2017. Company level effective date rule is set to first of next month. Hence all employees got coverage from 02/01/2017. Please refer effective date termination date rule from company info

          Data correction is already done. No action items are pending

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - - edited Hi All, In files that we have loaded employee effective date was 01/01/2017. Company level effective date rule is set to first of next month. Hence all employees got coverage from 02/01/2017. Please refer effective date termination date rule from company info Data correction is already done. No action items are pending
          Hide
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Data correction is already done. We are rejecting this bug as this is system behavior. Employee got effective date as per rule set on effective date termination date screen. i.e. first of next month.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Data correction is already done. We are rejecting this bug as this is system behavior. Employee got effective date as per rule set on effective date termination date screen. i.e. first of next month.

            People

            Assignee:
            snehal.katkar Snehal Katkar (Inactive)
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Developer:
            Umesh Kadam (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

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              Resolved:

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