Jyoti Mayne If you can check this and get back to me by 6.00pm IST today it would be great.

Hi Jaideep Vinchurkar,

I checked for EE 'Julianne Kim' on HSPL company. His effective date is '9/1/17'. I raised 9/1/17 QE and just change demographic data and system allocated him all eligible core plan,

There seems to be an issue from import side. Please look into this,

Cc: Amit Thorve, Amruta Lohiya, Gaurav Sodani

Hi Umesh Kadam,

Can you please allocate the core plans for now? We'll be looking into issue.

CC: Amit Thorve, Jaideep Vinchurkar, Gaurav Sodani

Amit Thorve
It will take time as 135 employees (who does not get core plan) employment date is greater than '1/1/2017'

CC: Samir,Bharti Satpute

@Adding Debbie Kulling and Kira Hamilton on this thread.

Jaideep Vinchurkar This import issue needs to be checked on very high priority on Thursday IST (11/2). We need to provide its fix ASAP (if any).

CC-Debbie Kulling, Kira Hamilton

Amruta Lohiya Please hold off this core allocation. Client is going to re-load the data.

Vinayak Kulkarni, Jaideep Vinchurkar I need answer for this today.

CC-Debbie Kulling, Nick, Jackie Sivigny, Yamilka Coca, Robyn Adkison, Kira Hamilton

Amit Thorve,

We have done the initial analysis,

Import utility is not assigning the core plan to the desired employee that we checked. We will need to check the root cause and fix it on the import utility.
This will be fixed by tomorrow (11/3/17)

There are 4 newhire rules, all are based on UDF from employee demographic page and none of the loaded employee has value assigned in the particular UDF

Regards
Gaurav

SatyaAmit ThorveDebbie KullingNickJackie SivignyKira HamiltonYamilka CocaRobyn AdkisonSamirVinayak Kulkarni

Hi Amit Thorve,

I have scanned data of Reinforced Earth. there are 147 employees not having core plans.These employees were loaded yesterday. and all are new-hires. (they set new-hire window of 365 days)
They have 4 new hire rules and all have eligibility on newhire rehire status UDF. This udf is not mapped in import template and hence is NULL, which results in employee are not getting eligible for new plans.
On HSPL, I mapped this field and and tried import. its working perfectly there

Thanks Jaideep Vinchurkar for the detailed analysis.

CC-Debbie Kulling, Kira Hamilton

Adding 3C's,

Concern: Core plans are not getting allocated through import

Cause: I have scanned data of Reinforced Earth. there are 147 employees not having core plans.These employees were loaded yesterday. and all are new-hires. (they set new-hire window of 365 days)
They have 4 new hire rules and all have eligibility on newhire rehire status UDF. This udf is not mapped in import template and hence is NULL, which results in employee are not getting eligible for new plans.
On HSPL, I mapped this field and and tried import. its working perfectly there

Correction: Need to change customization to overcome this issue.