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  1. WORKTERRA
  2. WT-11932

Custom Form Server Error

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    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Critical
    • Level:
      Employee
    • Module:
      BenAdmin - EDS
    • Reported by:
      Support
    • Company:
      ATC

      Description

      On ATC, I added two custom forms this morning and received a server error on both upon save (Vacation Hours Available for Sale, Tobacco Usage).

      The Vacation Hours Available for Sale is supposed to drive the form allowing the employee to designate time for sell back to allow credit to apply. This form shouldn't be in the employee flow. it doesn't seem to be working.

      The Tobacco Usage should be driving the Critical Illness Rates in the site. I can't add the form into the Employee flow in Employee Data Screens as it isn't showing to allow selection.

      I don't know if these issues are the result of the server error message I initially received or another. I need resolution ASAP as this client is supposed to go into UAT tomorrow. They go live on Monday for their employees.

      thanks,
      Jackie
      Debbie Kulling

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            Assignee:
            jackie.sivigny Jackie Sivigny (Inactive)
            Reporter:
            jackie.sivigny Jackie Sivigny (Inactive)
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            Watchers:
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