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Type:
Bug
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Status: Production Complete
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Type:Functional
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Bug Severity:Critical
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Level:Employee
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Module:BenAdmin - EDS
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Reported by:Support
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Company:ATC
On ATC, I added two custom forms this morning and received a server error on both upon save (Vacation Hours Available for Sale, Tobacco Usage).
The Vacation Hours Available for Sale is supposed to drive the form allowing the employee to designate time for sell back to allow credit to apply. This form shouldn't be in the employee flow. it doesn't seem to be working.
The Tobacco Usage should be driving the Critical Illness Rates in the site. I can't add the form into the Employee flow in Employee Data Screens as it isn't showing to allow selection.
I don't know if these issues are the result of the server error message I initially received or another. I need resolution ASAP as this client is supposed to go into UAT tomorrow. They go live on Monday for their employees.
thanks,
Jackie
Debbie Kulling
CC : Satya
Hi Jackie Sivigny ,
Please find details below :
#1 ) Concern : The Vacation Hours Available for Sale form shouldn't be in the employee flow. it doesn't seem to be working.
Cause : For this form, EmployeedatascreenModuleMapping entry was missing due to server error on add form. We will update you on root cause why this table's identity was reset.
Correction : We have reseeded the identity for above table and added missing row for this form. Now this form is visible in Employee data screen and can be added in workflow.
#2) Concern : The Tobacco Usage - can't add the form into the Employee flow in Employee Data Screens as it isn't showing to allow selection.
Cause : For this form, EmployeedatascreenModuleMapping entry was missing due to server error on add form. We will update you on root cause why this table's identity was reset.
Correction : We have reseeded the identity for above table and added missing row for this form.
Now this form is visible in Employee data screen and you can add in workflow.
Thanks,
Swapnil P.