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Type:
Bug
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Status: Production Complete
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Type:Functional
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Bug Severity:Critical
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Level:Employee
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Module:BenAdmin - EDS
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Reported by:Support
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Company:ATC
On ATC, I added two custom forms this morning and received a server error on both upon save (Vacation Hours Available for Sale, Tobacco Usage).
The Vacation Hours Available for Sale is supposed to drive the form allowing the employee to designate time for sell back to allow credit to apply. This form shouldn't be in the employee flow. it doesn't seem to be working.
The Tobacco Usage should be driving the Critical Illness Rates in the site. I can't add the form into the Employee flow in Employee Data Screens as it isn't showing to allow selection.
I don't know if these issues are the result of the server error message I initially received or another. I need resolution ASAP as this client is supposed to go into UAT tomorrow. They go live on Monday for their employees.
thanks,
Jackie
Debbie Kulling
Field | Original Value | New Value |
---|---|---|
Assignee | Satya [ ID10004 ] | Swapnil Pandhare [ swapnil.pandhare ] |
Status | Open [ 1 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Ashwin Wankhede [ ashwin.wankhede ] |
Labels | Employee_workflow |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
Attachment | Stage EmployeeDataScreenModuleMapping Result.PNG [ 66611 ] |
Attachment | Prod EmployeeDataScreenModuleMapping Result.PNG [ 66612 ] |
Assignee | Ashwin Wankhede [ ashwin.wankhede ] | Swapnil Pandhare [ swapnil.pandhare ] |
Comment |
[ Hi [~satyap], I check the entries on stage and production. I did not found the entry on "ATC" company on stage !Stage EmployeeDataScreenModuleMapping Result.PNG|thumbnail! , I checked it on production , The recent entry is made on 11/02/2017. !Prod EmployeeDataScreenModuleMapping Result.PNG|thumbnail! There is no history table of "EmployeeDataScreen" table. It seems the entry is not present when the company moved from stage to production. CC: [~samir], [~bharti], [~gaurav.sodani], [~swapnil.pandhare] ] |
Attachment | Stage EmployeeDataScreenModuleMapping Result.PNG [ 66611 ] |
Attachment | Prod EmployeeDataScreenModuleMapping Result.PNG [ 66612 ] |
Assignee | Swapnil Pandhare [ swapnil.pandhare ] | Ashwin Wankhede [ ashwin.wankhede ] |
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 2h [ 7200 ] | |
Worklog Id | 89744 [ 89744 ] |
Root Cause | Deployment [ 18428 ] | |
Original Estimate | 0h [ 0 ] |
Resolution | Fixed [ 1 ] | |
Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
Assignee | Ashwin Wankhede [ ashwin.wankhede ] | Jackie Sivigny [ jackie.sivigny ] |
Root Cause | Deployment [ 18428 ] | Configuration Error [ 18427 ] |
Transition | Time In Source Status | Execution Times |
---|
|
2h 10m | 1 |
|
4s | 1 |
|
2s | 1 |
|
12s | 2 |
|
2s | 1 |
|
2s | 1 |
|
7d 14h 45m | 1 |
CC : Satya
Hi Jackie Sivigny ,
Please find details below :
#1 ) Concern : The Vacation Hours Available for Sale form shouldn't be in the employee flow. it doesn't seem to be working.
Cause : For this form, EmployeedatascreenModuleMapping entry was missing due to server error on add form. We will update you on root cause why this table's identity was reset.
Correction : We have reseeded the identity for above table and added missing row for this form. Now this form is visible in Employee data screen and can be added in workflow.
#2) Concern : The Tobacco Usage - can't add the form into the Employee flow in Employee Data Screens as it isn't showing to allow selection.
Cause : For this form, EmployeedatascreenModuleMapping entry was missing due to server error on add form. We will update you on root cause why this table's identity was reset.
Correction : We have reseeded the identity for above table and added missing row for this form.
Now this form is visible in Employee data screen and you can add in workflow.
Thanks,
Swapnil P.