Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Client
    • Company:
      ASML
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 40 - Bugs

      Description

      Employee Roshni Biswas intitaed Health Savings Account QE, unable to uodate coverage server error received.

      Thansk

        Attachments

          Activity

          Hide
          amruta.lohiya Amruta Lohiya added a comment - - edited

          Hi lisa davison

          Concern: ASML: Server Error for specific employees

          Cause: OneTimeAmountPayCheck , OneTimeAmountPayDate are new flags, just used by ASML company for HSA plan. If in this plan 2 consecutive enrollments are there then system throwing an error because one flag is not initiated in loop.

          Correction: As per our discussion in call, we will deploy the fix on Saturday (4th November 2017)

          Note: There are 70 employees having 2 consecutive election in HSA. Out of 70, 5 employees are in QE window period, so those employees are having problem and if other raise QE then they also will have this issue.

          CC: Samir,Bharti Satpute

          Show
          amruta.lohiya Amruta Lohiya added a comment - - edited Hi lisa davison Concern : ASML: Server Error for specific employees Cause : OneTimeAmountPayCheck , OneTimeAmountPayDate are new flags, just used by ASML company for HSA plan. If in this plan 2 consecutive enrollments are there then system throwing an error because one flag is not initiated in loop. Correction : As per our discussion in call, we will deploy the fix on Saturday (4th November 2017) Note: There are 70 employees having 2 consecutive election in HSA. Out of 70, 5 employees are in QE window period, so those employees are having problem and if other raise QE then they also will have this issue. CC: Samir , Bharti Satpute
          Hide
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited

          Hi Amruta Lohiya / Jyoti Mayne,

          Verified on Lb environment on ASMl company consider scenario:

          Customization
          1]Elect per paycheck amount
          2]Deduct a 1 time amount from my paycheck
          3]Deduct a 1 time amount from my profit sharing, commission or bonus check

          Scenario 1;

          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400

          Status: Passed

          Scenario: 2

          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750

          Status: Passed

          #Scenario 3

          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750
          6]Again Raised Qe with effective date 11/15/2017
          7]Enrolled in medical plan with EE+SP+CH
          8]Select HSa plan if i inserted exceed the amount it showing the proper validation message

          Status: Passed

          #Scenario 4
          1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount
          2]Showing proper validation message

          Status: Passed

            1. Scenario 5*
              1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck
              2]Showing proper validation message

          Status: Passed

            1. Scenario 6*
              1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check
              2]Showing proper validation message

          Status: Passed

            1. Scenario 7: Decreased tier*
              1]Enrolled in medical plan with EE+SP+CH tier with effective date 01/01/2017
              2]Enrolled HSA plan to max value 6750
              3]Raised QE 6/7/2017 Decreased tier EE+Sp
              4]Try to enrolled in HSa plan more than the max value

          Expected Result - System should show validation message for max value and should not allow entering Coverage more than Max Coverage.

          Actual Result - System allowed to Enter more than Max coverage.

          Refer screenshots for details -

          Server error Issue is Ready for Stage but above issue should be Fix on LB

          Thanks,
          Rashmita

          Show
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited Hi Amruta Lohiya / Jyoti Mayne , Verified on Lb environment on ASMl company consider scenario: Customization 1]Elect per paycheck amount 2]Deduct a 1 time amount from my paycheck 3]Deduct a 1 time amount from my profit sharing, commission or bonus check Scenario 1; 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 Status: Passed Scenario: 2 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 Status: Passed #Scenario 3 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 6]Again Raised Qe with effective date 11/15/2017 7]Enrolled in medical plan with EE+SP+CH 8]Select HSa plan if i inserted exceed the amount it showing the proper validation message Status: Passed #Scenario 4 1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount 2]Showing proper validation message Status: Passed Scenario 5* 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck 2]Showing proper validation message Status: Passed Scenario 6* 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check 2]Showing proper validation message Status: Passed Scenario 7: Decreased tier* 1]Enrolled in medical plan with EE+SP+CH tier with effective date 01/01/2017 2]Enrolled HSA plan to max value 6750 3]Raised QE 6/7/2017 Decreased tier EE+Sp 4]Try to enrolled in HSa plan more than the max value Expected Result - System should show validation message for max value and should not allow entering Coverage more than Max Coverage. Actual Result - System allowed to Enter more than Max coverage. Refer screenshots for details - Server error Issue is Ready for Stage but above issue should be Fix on LB Thanks, Rashmita
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Rashmita Dudhe Jyoti Mayne Status and Item state is not in sync.

          Hrishikesh DeshpandeGaurav Sodani

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Rashmita Dudhe Jyoti Mayne Status and Item state is not in sync. Hrishikesh Deshpande Gaurav Sodani
          Hide
          lisadavison lisa davison added a comment -

          Is this fixed?

          Show
          lisadavison lisa davison added a comment - Is this fixed?
          Hide
          amruta.lohiya Amruta Lohiya added a comment -

          Hi lisa davison,

          Server error is resolved. One decrease in tier specific scenario is not working. But you can convey client to check

          CC: Samir,Bharti Satpute

          Show
          amruta.lohiya Amruta Lohiya added a comment - Hi lisa davison , Server error is resolved. One decrease in tier specific scenario is not working. But you can convey client to check CC: Samir , Bharti Satpute
          Hide
          jyoti.mayne Jyoti Mayne added a comment -

          Hi Rashmita Dudhe,

          For decrease in tier specific scenario, JIRA WT-11313 is created . Please find update over there.

          Cc: Amruta Lohiya, Gaurav Sodani, Hrishikesh Deshpande

          Show
          jyoti.mayne Jyoti Mayne added a comment - Hi Rashmita Dudhe , For decrease in tier specific scenario, JIRA WT-11313 is created . Please find update over there. Cc: Amruta Lohiya , Gaurav Sodani , Hrishikesh Deshpande
          Hide
          Jennifer.Reed Jennifer Reed (Inactive) added a comment -

          Adding comments for clarification - fix was deployed to Production 11/4 - but still needs to be deployed to stage, therefore ticket is in local testing status. (*Hoping to be deployed to stage this weekend 11/11)

          Client pain has been resolved for now.

          Show
          Jennifer.Reed Jennifer Reed (Inactive) added a comment - Adding comments for clarification - fix was deployed to Production 11/4 - but still needs to be deployed to stage, therefore ticket is in local testing status. (*Hoping to be deployed to stage this weekend 11/11) Client pain has been resolved for now.
          Hide
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

          Verified on Stage the environment on ASMl for hspl company considers the scenario:
          Customization
          1]Elect per paycheck amount
          2]Deduct a 1 time amount from my paycheck
          3]Deduct a 1 time amount from my profit sharing, commission or bonus check

          Scenario 1;
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          Status: Passed

          Scenario: 2
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750
          Status: Passed

          #Scenario 3
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750
          6]Again Raised Qe with effective date 11/15/2017
          7]Enrolled in medical plan with EE+SP+CH
          8]Select HSa plan if i inserted exceed the amount it showing the proper validation message
          Status: Passed

          #Scenario 4
          1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount
          2]Showing proper validation message
          Status: Passed

          Scenario 5
          1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck
          2]Showing proper validation message
          Status: Passed

          Scenario 6
          1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check
          2]Showing proper validation message
          Status: Passed

          Show
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified on Stage the environment on ASMl for hspl company considers the scenario: Customization 1]Elect per paycheck amount 2]Deduct a 1 time amount from my paycheck 3]Deduct a 1 time amount from my profit sharing, commission or bonus check Scenario 1; 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 Status: Passed Scenario: 2 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 Status: Passed #Scenario 3 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 6]Again Raised Qe with effective date 11/15/2017 7]Enrolled in medical plan with EE+SP+CH 8]Select HSa plan if i inserted exceed the amount it showing the proper validation message Status: Passed #Scenario 4 1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount 2]Showing proper validation message Status: Passed Scenario 5 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck 2]Showing proper validation message Status: Passed Scenario 6 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check 2]Showing proper validation message Status: Passed
          Hide
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

          Verified on Production the environment on ASMl for hspl company considers the scenario:
          Customization
          1]Elect per paycheck amount
          2]Deduct a 1 time amount from my paycheck
          3]Deduct a 1 time amount from my profit sharing, commission or bonus check

          Scenario 1;
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          Status: Passed

          Scenario: 2
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750
          Status: Passed

          #Scenario 3
          1]Add new employee with effective date 01/01/2017
          2]Enrolled in medical plan with EE tier
          3]Enrolled in HSa plan with coverage 3400
          4]Raised Qe 6/1/2017 Increased tier As EE+SP
          5]Enrolled in HSa plan with coverage 6750
          6]Again Raised Qe with effective date 11/15/2017
          7]Enrolled in medical plan with EE+SP+CH
          8]Select HSa plan if i inserted exceed the amount it showing the proper validation message
          Status: Passed

          #Scenario 4
          1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount
          2]Showing proper validation message
          Status: Passed

          Scenario 5
          1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck
          2]Showing proper validation message
          Status: Passed

          Scenario 6
          1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check
          2]Showing proper validation message
          Status: Passed

          Show
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified on Production the environment on ASMl for hspl company considers the scenario: Customization 1]Elect per paycheck amount 2]Deduct a 1 time amount from my paycheck 3]Deduct a 1 time amount from my profit sharing, commission or bonus check Scenario 1; 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 Status: Passed Scenario: 2 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 Status: Passed #Scenario 3 1]Add new employee with effective date 01/01/2017 2]Enrolled in medical plan with EE tier 3]Enrolled in HSa plan with coverage 3400 4]Raised Qe 6/1/2017 Increased tier As EE+SP 5]Enrolled in HSa plan with coverage 6750 6]Again Raised Qe with effective date 11/15/2017 7]Enrolled in medical plan with EE+SP+CH 8]Select HSa plan if i inserted exceed the amount it showing the proper validation message Status: Passed #Scenario 4 1]Enrolled in Hsa plan with max amount only for single option Elect per paycheck amount 2]Showing proper validation message Status: Passed Scenario 5 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my paycheck 2]Showing proper validation message Status: Passed Scenario 6 1]Enrolled in Hsa plan with max amount only for single option Deduct a 1 time amount from my profit sharing, commission or bonus check 2]Showing proper validation message Status: Passed
          Hide
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

          Hi lisa davison

          This is deployed and verified on Production.
          Kindly, Update Jira accordingly,

          Thanks,
          Rashmita

          Show
          rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi lisa davison This is deployed and verified on Production. Kindly, Update Jira accordingly, Thanks, Rashmita

            People

            Assignee:
            lisadavison lisa davison
            Reporter:
            lisadavison lisa davison
            Developer:
            Umesh Kadam (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Code Review Date:

                Time Tracking

                Estimated:
                Original Estimate - 0h
                0h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 15.75h
                15.75h