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  1. WORKTERRA
  2. WT-11956

OE Dashboard is not fetching all Templates

    Details

    • Type: Bug
    • Status: Resolution Setting
    • Priority: Low
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Blocker
    • Module:
      BenAdmin - Export
    • Reported by:
      EDI
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT- Sprint 43

      Description

      OE Dashboard is not fetching all templates for selected companies. When the Dashboard page loads initially it loads without any data.

      User is not able to download the entire snapshot due to this issue. It is kid of show stopper for me. This was working earlier.

      CC-Cindy Wibbing, Van Nguyen, Damion M Velasquez, Chris Ellenberger, Rochelle Thomas, Abhay Patil

        Attachments

        1. AffectedFiles_New.txt
          0.1 kB
        2. Error.jpg
          Error.jpg
          103 kB
        3. OCSD_ESI_EGWP File.png
          OCSD_ESI_EGWP File.png
          33 kB
        4. OCSD VSP_834 5010.png
          OCSD VSP_834 5010.png
          34 kB

          Issue Links

            Activity

            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Amit Thorve,

            Please find below 3C's

            Concern: OE Dashboard is not fetching all Templates

            Cause: As we checked found that there are two OCSD company level template's which has carrier contact added inside quote's, due this it would not able parse data properly and load table. Please find below company level template snap.

            1) OCSD_ESI_EGWP File
            2) OCSD VSP_834 5010

            Correction: As of now we removed quote from carrier contact of above template's and now open enrollment dashboard shows all template's. Will handle this condition in code also so this kind issue will not occurred again.

            CC-Satya,Samir,Vinayak Kulkarni,Umesh Kadam,Swapnil Pandhare

            Thanks,
            Ganesh.

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Amit Thorve , Please find below 3C's Concern : OE Dashboard is not fetching all Templates Cause : As we checked found that there are two OCSD company level template's which has carrier contact added inside quote's, due this it would not able parse data properly and load table. Please find below company level template snap. 1) OCSD_ESI_EGWP File 2) OCSD VSP_834 5010 Correction : As of now we removed quote from carrier contact of above template's and now open enrollment dashboard shows all template's. Will handle this condition in code also so this kind issue will not occurred again. CC- Satya , Samir , Vinayak Kulkarni , Umesh Kadam , Swapnil Pandhare Thanks, Ganesh.
            Hide
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment -

            Hi Amit,

            As data is now corrected, We will schedule this bug in next week from Monday 6th Nov 2017

            Show
            Vinayak.Kulkarni Vinayak Kulkarni (Inactive) added a comment - Hi Amit, As data is now corrected, We will schedule this bug in next week from Monday 6th Nov 2017
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            HI All,

            We have handle this on template note screen to not allowed special characters like *?<>:|`"/ into carrier contact fields.

            Affected Files: TemplateNotes.cshtml
            Impacted Areas: Template Note and Open enrollment dashboard screen

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - HI All, We have handle this on template note screen to not allowed special characters like *?<>:|`"/ into carrier contact fields. Affected Files: TemplateNotes.cshtml Impacted Areas: Template Note and Open enrollment dashboard screen Thanks, Ganesh
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment -

            Hi Swapnil Eksambekar,

            Please check this on LB.

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - Hi Swapnil Eksambekar , Please check this on LB. Thanks, Ganesh
            Hide
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment -

            Verified this issue on LB.It is again reproducing on LB with following steps:-
            1.Login to Workterra
            2.Select company
            3.Create template
            4.Click on Notes
            5.Insert data with " " in Carrier contact

            Actual result :- All templates are getting invisible on OE dashboard

            CC-Aniruddha DevHrishikesh DeshpandeRakesh Roy

            Show
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment - Verified this issue on LB.It is again reproducing on LB with following steps:- 1.Login to Workterra 2.Select company 3.Create template 4.Click on Notes 5.Insert data with " " in Carrier contact Actual result :- All templates are getting invisible on OE dashboard CC- Aniruddha Dev Hrishikesh Deshpande Rakesh Roy
            Hide
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited

            HI Swapnil Eksambekar,

            As we checked and we found that LB check in was missed. Now we have corrected check in. Please check this on LB

            CC-Vinayak Kulkarni

            Thanks,
            Ganesh

            Show
            Ganesh.sadawarte Ganesh Sadawarte (Inactive) added a comment - - edited HI Swapnil Eksambekar , As we checked and we found that LB check in was missed. Now we have corrected check in. Please check this on LB CC- Vinayak Kulkarni Thanks, Ganesh
            Hide
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment -

            verified this on LB,it is working as expected.

            CC-Aniruddha DevRakesh RoyHrishikesh Deshpande

            Show
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment - verified this on LB,it is working as expected. CC- Aniruddha Dev Rakesh Roy Hrishikesh Deshpande
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Amit Thorve Abhay Patil I wanted to get your thoughts around the priority of this issue. I am not sure if it qualifies as a highest priority, but wanted to make sure I wasn't missing anything.

            Thanks,
            Jenn

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Amit Thorve Abhay Patil I wanted to get your thoughts around the priority of this issue. I am not sure if it qualifies as a highest priority, but wanted to make sure I wasn't missing anything. Thanks, Jenn
            Hide
            abhay.patil Abhay Patil (Inactive) added a comment -

            Jennifer Reed - it appears that this bug has been fixed by NOT ALLOWING quotes in notes. Not sure if you wish to hold this back. In any case, this could be treated low priority. CC Amit Thorve Cindy Wibbing Van Nguyen

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Jennifer Reed - it appears that this bug has been fixed by NOT ALLOWING quotes in notes. Not sure if you wish to hold this back. In any case, this could be treated low priority. CC Amit Thorve Cindy Wibbing Van Nguyen
            Hide
            Jennifer.Reed Jennifer Reed (Inactive) added a comment -

            Abhay Patil ahh okay, thank you Abhay for the update. I will still keep it open and move to low priority.

            Show
            Jennifer.Reed Jennifer Reed (Inactive) added a comment - Abhay Patil ahh okay, thank you Abhay for the update. I will still keep it open and move to low priority.
            Hide
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment -

            Verified this on Stage,It is working as expected.
            Ready for production deployment.

            CC-Hrishikesh DeshpandeRakesh Roy

            Show
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment - Verified this on Stage,It is working as expected. Ready for production deployment. CC- Hrishikesh Deshpande Rakesh Roy
            Hide
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment -

            Hi Amit Thorve,

            This is deployed and verified on production,It is working as expected.Kindly confirm it at your end.

            Thank you,
            Swapnil Eksambekar

            CC-Rakesh RoyHrishikesh Deshpande

            Show
            swapnil.eksambekar Swapnil Eksambekar (Inactive) added a comment - Hi Amit Thorve , This is deployed and verified on production,It is working as expected.Kindly confirm it at your end. Thank you, Swapnil Eksambekar CC- Rakesh Roy Hrishikesh Deshpande

              People

              Assignee:
              swapnil.eksambekar Swapnil Eksambekar (Inactive)
              Reporter:
              amitthorve Amit Thorve (Inactive)
              Developer:
              Ganesh Sadawarte (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 16h Original Estimate - 16h
                  16h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 27.2h
                  27.2h