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  1. WORKTERRA
  2. WT-11999

ATC and CSE Spousal Surcharge Issue

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      White Label
    • Company:
      ATC
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      I am having an issue with the spouse surcharge plans for both CSE and ATC.

      The plan is contingent on the spouse surcharge form answer but if an employee un-enrolls the spouse or waives medical the plan should terminated.

      I tried creating the rule below on ATC but it is still not working if you unenroll the spouse

      Can someone please add the correct rule to both the ATC and CSE spouse surcharge plans

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          Activity

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 5h
                5h
                Remaining:
                Time Spent - 4.25h Remaining Estimate - 0.75h
                0.75h
                Logged:
                Time Spent - 4.25h Remaining Estimate - 0.75h
                4.25h