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Company:
All Clients/Multiple Clients
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Item State:
Stage QA
- Stage Deployed
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Development Approval:
Yes
Environment: Stage
Login: Employee
Page: Forgot Password
Browser: Chrome
Login > forgot Password > Add User ID > keep Company Name blank > Next > update company name now > Insert security answer 1 and 2 (correct answers) > Even though your answers are correct "Please enter valid input." Text will appear and you will not be moved further
so, user will get blocked.
Suggestion:
1. Make the Company Name field mandatory or consider Company name added in next page during validating the security answers
Hrishikesh Deshpande Rakesh Roy Gaurav Sodani Swapnil Pandhare Niteen Surwase
- relates to
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WT-12109
County of San Luis Obispo - Benxcel Log in page issue
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Resolution Setting
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Gaurav Sodani (Inactive)
added a comment - Hi All,
Attaching development approval email to work on this ticket: FW URGENT SLO Password Log in issues- WT_12109.msg
Regards
Gaurav 
Jayshree Nagpure (Inactive)
added a comment - Verified issue on LB.
Company - QA kmc
Browser - Chrome
Login > forgot Password > Add User ID > keep Company Name blank > Next > update company name now > Insert security answer 1 and 2 (correct answers) > After entering correct security answers user will be able to move fither and reset password.
Verified employee login with newly reset password.
Working fine as expected.
Marking item state as ready for stage 
Swapnil Pandhare, Code fix done. Please check code fix on my machine and review. Please do Unit Testing on that.
Cc: Satya