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  1. WORKTERRA
  2. WT-12149

Production | IE 11 | Forgot password | Every time after adding details on this page | Invalid answers instruction appears even it is correct and page moves further

    Details

    • Type: Bug
    • Status: In Development
    • Priority: Medium
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Type:
      Functional
    • Bug Severity:
      Medium
    • Level:
      Employee
    • Module:
      BenAdmin - EDS
    • Reported by:
      Harbinger
    • Company:
      All Clients/Multiple Clients
    • Item State:
      Development - On Hold

      Description

      Environment: Production
      Login: Employee
      Page: reset Password
      Browser: IE 11

      Issue steps:
      Login Page > Forgot password > Add user Id and company name > Next > Add correct secret answers > Next > Please insert valid details popup appears > Moves to next page

      For every correct answers instruction appears and later move to further Reset Password Page

      Hrishikesh Deshpande Rakesh Roy Sheetal Bodhale Swapnil Pandhare Gaurav Sodani

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            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            The issue is replicating randomly.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - The issue is replicating randomly.
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment -

            Hi Swapnil Pandhare,

            This is duplicate of WT-12147. Please confirm with Priya and take further action

            Thanks.
            Niteen S.

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - Hi Swapnil Pandhare , This is duplicate of WT-12147 . Please confirm with Priya and take further action Thanks. Niteen S.
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited

            Hello Priya Dhamande,

            We are working on this issue and issue is been fixed, Unit testing is remaining.
            Please find below 3C's for the issue-
            Concern: Production | IE 11 | Forgot password | Every time after adding details on this page | Invalid answers instruction appears even it is correct and page moves further

            Cause: Condition was missing

            Correction: Handled condition if Username textbox is in invalid form, do not allow to submit.

            CC: Sheetal Bodhale, Swapnil Pandhare, Satya, Samir

            Thanks & Regards,
            Amit Kumawat

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - - edited Hello Priya Dhamande , We are working on this issue and issue is been fixed, Unit testing is remaining. Please find below 3C's for the issue- Concern : Production | IE 11 | Forgot password | Every time after adding details on this page | Invalid answers instruction appears even it is correct and page moves further Cause : Condition was missing Correction : Handled condition if Username textbox is in invalid form, do not allow to submit. CC: Sheetal Bodhale , Swapnil Pandhare , Satya , Samir Thanks & Regards, Amit Kumawat
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment -

            Affected Areas: BCC -> Forgot Password
            Affected Files: ForgotPasswordBCC.cshtml

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - Affected Areas : BCC -> Forgot Password Affected Files : ForgotPasswordBCC.cshtml
            Hide
            gaurav.sodani Gaurav Sodani (Inactive) added a comment -

            Hi All,

            Attaching development approval email to work on this ticket: Unable to embed resource: FW URGENT SLO Password Log in issues- WT_12109.msg of type application/octet-stream

            Regards
            Gaurav

            Show
            gaurav.sodani Gaurav Sodani (Inactive) added a comment - Hi All, Attaching development approval email to work on this ticket: Unable to embed resource: FW URGENT SLO Password Log in issues- WT_12109.msg of type application/octet-stream Regards Gaurav
            Hide
            amit.kumawat Amit Kumawat (Inactive) added a comment -

            Hello,

            Linked ticket WT-12109 is deployed and fix for this ticket is also committed with WT-12109, hence marking this ticket as LB-Deployed.

            CC: Sheetal Bodhale, Swapnil Pandhare, Satya, Khandu Kshirsagar

            Thanks & Regards,
            Amit Kumawat

            Show
            amit.kumawat Amit Kumawat (Inactive) added a comment - Hello, Linked ticket WT-12109 is deployed and fix for this ticket is also committed with WT-12109 , hence marking this ticket as LB-Deployed. CC: Sheetal Bodhale , Swapnil Pandhare , Satya , Khandu Kshirsagar Thanks & Regards, Amit Kumawat
            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Hi Sanjana Jadhav,

            As per discussion with Prasad, assigning jira to you.

            Prasad Pise

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Sanjana Jadhav , As per discussion with Prasad, assigning jira to you. Prasad Pise
            Hide
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment -

            Hi Amit Kumawat

            Not able to test because security question not occurs properly.Logged jira for same WT-12818.
            Once this issue resolved assigned jira back to me.

            Thanks,
            Sanjana Jadhav

            CC: Prasad Pise Priya Dhamande Rakesh Roy

            Show
            sanjana.jadhav Sanjana Jadhav (Inactive) added a comment - Hi Amit Kumawat Not able to test because security question not occurs properly.Logged jira for same WT-12818 . Once this issue resolved assigned jira back to me. Thanks, Sanjana Jadhav CC: Prasad Pise Priya Dhamande Rakesh Roy

              People

              Assignee:
              amit.kumawat Amit Kumawat (Inactive)
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              Developer:
              Amit Kumawat (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              5 Start watching this issue

                Dates

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