WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12180

Quincy-Suppress Adjustments

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Quincy
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hi,

      Please refer to WT-10809.

      Per an email from the client:
      Per the below old email trail the billing adjustments for Quincy prior to 8/1/17 were suppressed. I ran the December Invoice today and there are adjustments going back to 1/1/2017, which is incorrect.

      Can you please check to see why any adjustment prior to 8/1/17 is no longer being suppressed? Can you also correct and suppress the adjustments prior to 8/1/17 that are appearing on the December invoice? Please let me know if you need me to delete the December invoice that I generated today.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

          Activity

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          Permalink
          jyoti.agrawal Jyoti Agrawal (Inactive) logged work - 17/Nov/17 06:59 PM - edited
          • Time Spent:
            2h
             

            Correction, verification, discussion with Prasanna, JIRA update

          Permalink
          prasanna Prasanna Karlekar (Inactive) logged work - 17/Nov/17 10:30 PM
          • Time Spent:
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            Discussion
            Review of reply to be done

          Permalink
          jyoti.agrawal Jyoti Agrawal (Inactive) logged work - 21/Nov/17 01:02 PM - edited
          • Time Spent:
            4h
             

            JIRA go through
            Analysis
            Discussion with Prasanna and Lalit
            JIRA update

          Permalink
          prasanna Prasanna Karlekar (Inactive) logged work - 21/Nov/17 07:30 PM
          • Time Spent:
            1.5h
             

            JIRA go through
            Discussion
            Review and discussion on reply to be done

            People

            Assignee:
            Kira.Hamilton Kira Hamilton (Inactive)
            Reporter:
            Kira.Hamilton Kira Hamilton (Inactive)
            Account Executive:
            Debbie Kulling
            Developer:
            Prasanna Karlekar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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