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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Data Correction
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Environment:Production
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Reported by:Client
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Company:Quincy
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Module:BenAdmin
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Severity:Simple
Hi,
Please refer to WT-10809.
Per an email from the client:
Per the below old email trail the billing adjustments for Quincy prior to 8/1/17 were suppressed. I ran the December Invoice today and there are adjustments going back to 1/1/2017, which is incorrect.
Can you please check to see why any adjustment prior to 8/1/17 is no longer being suppressed? Can you also correct and suppress the adjustments prior to 8/1/17 that are appearing on the December invoice? Please let me know if you need me to delete the December invoice that I generated today.
Thank you,
Kira Hamilton
Debbie Kulling
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Prasanna Karlekar [ prasanna ] |
| Assignee | Prasanna Karlekar [ prasanna ] | Jyoti Agrawal [ jyoti.agrawal ] |
Jyoti Agrawal (Inactive)
made changes -
| Remaining Estimate | 0h [ 0 ] | |
| Time Spent | 2h [ 7200 ] | |
| Worklog Id | 91288 [ 91288 ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Kira Hamilton [ kira.hamilton ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Kira Hamilton [ kira.hamilton ] | Jyoti Agrawal [ jyoti.agrawal ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Kira Hamilton [ kira.hamilton ] |
Gaurav Sodani (Inactive)
made changes -
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
Jyoti Agrawal (Inactive)
made changes -
| Worklog Id | 91288 [ 91288 ] |
| Time Spent | 2h [ 7200 ] | 2.25h [ 8100 ] |
| Worklog Id | 91476 [ 91476 ] |
| Resolution | Done [ 10000 ] | |
| Status | Resolved [ 5 ] | Reopen [ 4 ] |
| Assignee | Kira Hamilton [ kira.hamilton ] | Prasanna Karlekar [ prasanna ] |
| Developer | Prasanna Karlekar [ prasanna ] | |
| Original Estimate | 0h [ 0 ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Prasanna Karlekar [ prasanna ] | Jyoti Agrawal [ jyoti.agrawal ] |
Jyoti Agrawal (Inactive)
made changes -
| Status | Reopen [ 4 ] | In Progress [ 3 ] |
Jyoti Agrawal (Inactive)
made changes -
| Status | In Progress [ 3 ] | Waiting for Customer Input [ 10500 ] |
Jyoti Agrawal (Inactive)
made changes -
| Assignee | Jyoti Agrawal [ jyoti.agrawal ] | Kira Hamilton [ kira.hamilton ] |
| Time Spent | 2.25h [ 8100 ] | 3.75h [ 13500 ] |
| Worklog Id | 91847 [ 91847 ] |
Jyoti Agrawal (Inactive)
made changes -
| Time Spent | 3.75h [ 13500 ] | 6.75h [ 24300 ] |
| Worklog Id | 91910 [ 91910 ] |
Jyoti Agrawal (Inactive)
made changes -
| Time Spent | 6.75h [ 24300 ] | 7.75h [ 27900 ] |
| Worklog Id | 91910 [ 91910 ] |
Sumeet.Kolge (Inactive)
made changes -
| Status | Waiting for Customer Input [ 10500 ] | In Progress [ 3 ] |
Sumeet.Kolge (Inactive)
made changes -
| Resolution | Fixed [ 1 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
