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Type:
Support Activity
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Status:
Resolved
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Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
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Support Task Type:
Data Correction
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Hi,
Please refer to WT-10809.
Per an email from the client:
Per the below old email trail the billing adjustments for Quincy prior to 8/1/17 were suppressed. I ran the December Invoice today and there are adjustments going back to 1/1/2017, which is incorrect.
Can you please check to see why any adjustment prior to 8/1/17 is no longer being suppressed? Can you also correct and suppress the adjustments prior to 8/1/17 that are appearing on the December invoice? Please let me know if you need me to delete the December invoice that I generated today.
Thank you,
Kira Hamilton
Debbie Kulling
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Jyoti Agrawal (Inactive)
made transition
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Sumeet.Kolge (Inactive)
made transition
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