City of Walnut Creek-Age Reduction Issue Load File

Hi,

Per the client:
We have an issue with City of Walnut Creek – and an incorrect Age Reduction. We were testing our load file in STAGE and employee: James Kiyoi – DOB 01/24/1951 (ie, he is 66 – but his age should be calculating at 65 because the policy is age as of Policy Anniversary (1/1)). His original benefit is $125,000 which based on the age reduction schedule should be presenting a benefit of $81,250 round up to nearest 500 – $81,750. However, the system is displaying the original value of $125,000. Can you please log this ASAP and have dev look into it.
Please advise.

Thank you,
Kira Hamilton
Debbie Kulling