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  1. WORKTERRA
  2. WT-12215

City of Walnut Creek-Age Reduction Issue Load File

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Stage
    • Reported by:
      Client
    • Company:
      City of Walnut Creek
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hi,

      Per the client:
      We have an issue with City of Walnut Creek – and an incorrect Age Reduction. We were testing our load file in STAGE and employee: James Kiyoi – DOB 01/24/1951 (ie, he is 66 – but his age should be calculating at 65 because the policy is age as of Policy Anniversary (1/1)). His original benefit is $125,000 which based on the age reduction schedule should be presenting a benefit of $81,250 round up to nearest 500 – $81,750. However, the system is displaying the original value of $125,000. Can you please log this ASAP and have dev look into it.
      Please advise.

      Thank you,
      Kira Hamilton
      Debbie Kulling

        Attachments

        1. EEElctionDetail.png
          132 kB
          Rohit Shete
        2. EEElectionAfterReduction.png
          117 kB
          Rohit Shete
        3. PlanCustomizationVolLife.png
          126 kB
          Rohit Shete

          Issue Links

          relates to

          Support Activity - Support Activity WT-12161 Write up on - feedback and guidance for plans setup for Age banded

          • High - Serious problem that could block progress.
          • Closed

            Activity

              People

              Assignee:
              Kira.Hamilton Kira Hamilton (Inactive)
              Reporter:
              Kira.Hamilton Kira Hamilton (Inactive)
              Account Executive:
              Debbie Kulling
              Developer:
              Rohit Shete (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

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                  Logged:
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