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  1. WORKTERRA
  2. WT-12222

System Utilization throwing an error for company admin

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin, Platform
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      Others
    • Company:
      Employbridge
    • Module:
      BenAdmin - Report
    • Severity:
      Simple

      Attachments

        Activity

        samir Samir created issue -
        samir Samir made changes -
        Field Original Value New Value
        Attachment SystemUtilization_CA.png [ 68059 ]
        samir Samir made changes -
        Attachment SystemUtilization.png [ 68060 ]
        Hide
        samir Samir added a comment -

        Global level system utilization throwing an error for company admin

        Show
        samir Samir added a comment - Global level system utilization throwing an error for company admin
        samir Samir made changes -
        Assignee Jaideep Vinchurkar [ jaideep.vinchurkar ] Prasanna Karlekar [ prasanna ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Assignee Prasanna Karlekar [ prasanna ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 20/Nov/17 09:37 AM
        • Time Spent:
          5.5h
           

          Internal discussion
          Analysis of issue
          Script execution on production
          Unit testing

        Hide
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

        This issue was due to length of active company ids were set to 1000 characters but on production it was getting exceed than defined length. We have already resolved this issue under WT-11395 but it was not pushed to Production. While checking this also found that page level access was there for partner login to populate list of users (CA, Broker, etc). This was also resolved in WT-10800 but not pushed on production due to approval.

        For now we have resolved both issue (i.e. Enhance character limit & page level access for partner login) on production but it will get fixed on all environment after deployment of WT-11395 & WT-10800.

        Please do verify once

        CC: Sachin Hingole Prasanna Karlekar Gaurav Sodani Satya Samir

        Show
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - This issue was due to length of active company ids were set to 1000 characters but on production it was getting exceed than defined length. We have already resolved this issue under WT-11395 but it was not pushed to Production. While checking this also found that page level access was there for partner login to populate list of users (CA, Broker, etc). This was also resolved in WT-10800 but not pushed on production due to approval. For now we have resolved both issue (i.e. Enhance character limit & page level access for partner login) on production but it will get fixed on all environment after deployment of WT-11395 & WT-10800 . Please do verify once CC: Sachin Hingole Prasanna Karlekar Gaurav Sodani Satya Samir
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Sachin Hingole [ sachin.hingole ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Remaining Estimate 0h [ 0 ]
        Time Spent 5.5h [ 19800 ]
        Worklog Id 91605 [ 91605 ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Report(10109)
        Original Estimate 0h [ 0 ]
        sachin.hingole Sachin Hingole (Inactive) made changes -
        Assignee Sachin Hingole [ sachin.hingole ] Meghana Joshi [ meghana.kulkarni ]
        Hide
        sachin.hingole Sachin Hingole (Inactive) added a comment -

        Can you please check this on Production on priority.

        [~meghana joshi]

        Show
        sachin.hingole Sachin Hingole (Inactive) added a comment - Can you please check this on Production on priority. [~meghana joshi]
        sachin.hingole Sachin Hingole (Inactive) made changes -
        Assignee Meghana Joshi [ meghana.kulkarni ] Mahendra Mungase [ mahendra.mungase ]
        Hide
        mahendra.mungase Mahendra Mungase (Inactive) added a comment -

        Hi Samir

        We have verify above issue on Production by using partner credential and observed that it does not exit. Can you please review at your end.

        Thanks,
        Mahendra

        Show
        mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Samir We have verify above issue on Production by using partner credential and observed that it does not exit. Can you please review at your end. Thanks, Mahendra
        mahendra.mungase Mahendra Mungase (Inactive) made changes -
        Assignee Mahendra Mungase [ mahendra.mungase ] Samir [ samir ]
        mahendra.mungase Mahendra Mungase (Inactive) made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Resolved [ 5 ]
        Transition Time In Source Status Execution Times
        Parmeshwar Jumbad (Inactive) made transition -
        Open In Progress
        2d 24m 1
        Mahendra Mungase (Inactive) made transition -
        In Progress Resolved
        5h 2m 1

          People

          Assignee:
          samir Samir
          Reporter:
          samir Samir
          Votes:
          0 Vote for this issue
          Watchers:
          4 Start watching this issue

            Dates

            Created:
            Updated:
            Resolved:

              Time Tracking

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              Remaining:
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              Logged:
              Time Spent - 5.5h
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