Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Audit
    • Environment:
      Production
    • Reported by:
      Harbinger
    • Company:
      Prime Healthcare
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Attachments

        Activity

        Hide
        kunal.kedari Kunal Kedari (Inactive) added a comment -

        Gaurav Sodani,

        We are getting Server Error after generating any Standard report on "PMC For HSPL on Production.
        Please note this server is not displaying for other reports (viz. Static and Dynamic)
        Also for other companies we are able to generate Standard report without any error.

        Because of this issue we are not able to proceed with data correction testing, can you please assign this issue to report team member so that we can proceed once it get resolved.

        Please refer attached screenshot and error log.

        ErrorLog.txt

        Cc: Prasad Pise, Priya Dhamande, Hrishikesh Deshpande, Rakesh Roy, Satya

        Show
        kunal.kedari Kunal Kedari (Inactive) added a comment - Gaurav Sodani , We are getting Server Error after generating any Standard report on " PMC For HSPL on Production . Please note this server is not displaying for other reports (viz. Static and Dynamic) Also for other companies we are able to generate Standard report without any error. Because of this issue we are not able to proceed with data correction testing, can you please assign this issue to report team member so that we can proceed once it get resolved. Please refer attached screenshot and error log. ErrorLog.txt Cc: Prasad Pise , Priya Dhamande , Hrishikesh Deshpande , Rakesh Roy , Satya
        Hide
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

        Hi Kunal Kedari,

        This issues has been resolved. This issue came due to pointed data-source was not available on report server but report (Commission report) pointing to the deleted data-source. Now we have removed already generated RDL (i.e. pointed to old data-source). Verified standard and dynamic reports (Run, PDF, Excel, etc.) and all options are working fine (i,e. without server error).

        CC: Prasanna Karlekar Gaurav Sodani

        Show
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hi Kunal Kedari , This issues has been resolved. This issue came due to pointed data-source was not available on report server but report (Commission report) pointing to the deleted data-source. Now we have removed already generated RDL (i.e. pointed to old data-source). Verified standard and dynamic reports (Run, PDF, Excel, etc.) and all options are working fine (i,e. without server error). CC: Prasanna Karlekar Gaurav Sodani
        Hide
        kunal.kedari Kunal Kedari (Inactive) added a comment -

        We are done with fix verification and data auditing for "PMC For HSPL", no issue found during verification.
        We have verified it using Enrollment report from 01/01/2018 to 31/12/2018
        Closing the ticket.

        Show
        kunal.kedari Kunal Kedari (Inactive) added a comment - We are done with fix verification and data auditing for "PMC For HSPL", no issue found during verification. We have verified it using Enrollment report from 01/01/2018 to 31/12/2018 Closing the ticket.

          People

          Assignee:
          kunal.kedari Kunal Kedari (Inactive)
          Reporter:
          priya.dhamande Priya Dhamande (Inactive)
          Votes:
          0 Vote for this issue
          Watchers:
          3 Start watching this issue

            Dates

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            Updated:
            Resolved:

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