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Type:
Support Activity
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Data Audit
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Environment:Production
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Reported by:Harbinger
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Company:Prime Healthcare
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Module:BenAdmin - Enrollment
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Severity:Simple
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 2h [ 7200 ] | |
Worklog Id | 92437 [ 92437 ] |
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- Time Spent:
- 1h
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Issue reporting
-Discussion about issue
Attachment | ServerError_StandardReport.jpg [ 68487 ] |
Attachment | ErrorLog.txt [ 68488 ] |
Assignee | Kunal Kedari [ kunal.kedari ] | Gaurav Sodani [ gaurav.sodani ] |
Assignee | Gaurav Sodani [ gaurav.sodani ] | Parmeshwar Jumbad [ parmeshwar.jumbade ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Time Spent | 2h [ 7200 ] | 3h [ 10800 ] |
Worklog Id | 92816 [ 92816 ] |
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- Time Spent:
- 3h
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Issue analysis and Internal discussion
Issue resolution and JIRA update
Assignee | Parmeshwar Jumbad [ parmeshwar.jumbade ] | Kunal Kedari [ kunal.kedari ] |
Time Spent | 3h [ 10800 ] | 6h [ 21600 ] |
Worklog Id | 92971 [ 92971 ] |
Time Spent | 6h [ 21600 ] | 6.5h [ 23400 ] |
Worklog Id | 92973 [ 92973 ] |
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- Time Spent:
- 0.5h
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Report server error fix verification
Attachment | PMC_QAVerification.xlsx [ 68850 ] |
Time Spent | 6.5h [ 23400 ] | 8h [ 28800 ] |
Worklog Id | 93915 [ 93915 ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Resolved [ 5 ] |
Status | Resolved [ 5 ] | Closed [ 6 ] |
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- Time Spent:
- 1.5h
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Fix verification and data audit verification
Transition | Time In Source Status | Execution Times |
---|
|
1d 1h 8m | 1 |
|
5d 20h 33m | 1 |
|
3s | 1 |
Gaurav Sodani,
We are getting Server Error after generating any Standard report on "PMC For HSPL on Production.
Please note this server is not displaying for other reports (viz. Static and Dynamic)
Also for other companies we are able to generate Standard report without any error.
Because of this issue we are not able to proceed with data correction testing, can you please assign this issue to report team member so that we can proceed once it get resolved.
Please refer attached screenshot and error log.
ErrorLog.txt
Cc: Prasad Pise, Priya Dhamande, Hrishikesh Deshpande, Rakesh Roy, Satya