Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Audit
    • Environment:
      Production
    • Reported by:
      Harbinger
    • Company:
      Prime Healthcare
    • Module:
      BenAdmin - Enrollment
    • Severity:
      Simple

      Attachments

        Activity

        priya.dhamande Priya Dhamande (Inactive) created issue -
        priya.dhamande Priya Dhamande (Inactive) made changes -
        Field Original Value New Value
        Link This issue clones WT-12339 [ WT-12339 ]
        priya.dhamande Priya Dhamande (Inactive) made changes -
        Link This issue clones WT-12339 [ WT-12339 ]
        priya.dhamande Priya Dhamande (Inactive) made changes -
        Link This issue is cloned by WT-12341 [ WT-12341 ]
        priya.dhamande Priya Dhamande (Inactive) made changes -
        Link This issue is cloned by WT-12341 [ WT-12341 ]
        aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 23/Nov/17 02:50 PM
        • Time Spent:
          2h
           

          Data Audit

        aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
        Remaining Estimate 0h [ 0 ]
        Time Spent 2h [ 7200 ]
        Worklog Id 92437 [ 92437 ]
        kunal.kedari Kunal Kedari (Inactive) logged work - 23/Nov/17 06:00 PM
        • Time Spent:
          1h
           

          Issue reporting
          -Discussion about issue

        kunal.kedari Kunal Kedari (Inactive) made changes -
        Attachment ServerError_StandardReport.jpg [ 68487 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Attachment ErrorLog.txt [ 68488 ]
        Hide
        kunal.kedari Kunal Kedari (Inactive) added a comment -

        Gaurav Sodani,

        We are getting Server Error after generating any Standard report on "PMC For HSPL on Production.
        Please note this server is not displaying for other reports (viz. Static and Dynamic)
        Also for other companies we are able to generate Standard report without any error.

        Because of this issue we are not able to proceed with data correction testing, can you please assign this issue to report team member so that we can proceed once it get resolved.

        Please refer attached screenshot and error log.

        ErrorLog.txt

        Cc: Prasad Pise, Priya Dhamande, Hrishikesh Deshpande, Rakesh Roy, Satya

        Show
        kunal.kedari Kunal Kedari (Inactive) added a comment - Gaurav Sodani , We are getting Server Error after generating any Standard report on " PMC For HSPL on Production . Please note this server is not displaying for other reports (viz. Static and Dynamic) Also for other companies we are able to generate Standard report without any error. Because of this issue we are not able to proceed with data correction testing, can you please assign this issue to report team member so that we can proceed once it get resolved. Please refer attached screenshot and error log. ErrorLog.txt Cc: Prasad Pise , Priya Dhamande , Hrishikesh Deshpande , Rakesh Roy , Satya
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Assignee Kunal Kedari [ kunal.kedari ] Gaurav Sodani [ gaurav.sodani ]
        gaurav.sodani Gaurav Sodani (Inactive) made changes -
        Assignee Gaurav Sodani [ gaurav.sodani ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Time Spent 2h [ 7200 ] 3h [ 10800 ]
        Worklog Id 92816 [ 92816 ]
        Hide
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

        Hi Kunal Kedari,

        This issues has been resolved. This issue came due to pointed data-source was not available on report server but report (Commission report) pointing to the deleted data-source. Now we have removed already generated RDL (i.e. pointed to old data-source). Verified standard and dynamic reports (Run, PDF, Excel, etc.) and all options are working fine (i,e. without server error).

        CC: Prasanna Karlekar Gaurav Sodani

        Show
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - Hi Kunal Kedari , This issues has been resolved. This issue came due to pointed data-source was not available on report server but report (Commission report) pointing to the deleted data-source. Now we have removed already generated RDL (i.e. pointed to old data-source). Verified standard and dynamic reports (Run, PDF, Excel, etc.) and all options are working fine (i,e. without server error). CC: Prasanna Karlekar Gaurav Sodani
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 27/Nov/17 12:26 PM
        • Time Spent:
          3h
           

          Issue analysis and Internal discussion
          Issue resolution and JIRA update

        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Kunal Kedari [ kunal.kedari ]
        parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
        Time Spent 3h [ 10800 ] 6h [ 21600 ]
        Worklog Id 92971 [ 92971 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Time Spent 6h [ 21600 ] 6.5h [ 23400 ]
        Worklog Id 92973 [ 92973 ]
        kunal.kedari Kunal Kedari (Inactive) logged work - 27/Nov/17 06:00 PM
        • Time Spent:
          0.5h
           

          Report server error fix verification

        Hide
        kunal.kedari Kunal Kedari (Inactive) added a comment -

        We are done with fix verification and data auditing for "PMC For HSPL", no issue found during verification.
        We have verified it using Enrollment report from 01/01/2018 to 31/12/2018
        Closing the ticket.

        Show
        kunal.kedari Kunal Kedari (Inactive) added a comment - We are done with fix verification and data auditing for "PMC For HSPL", no issue found during verification. We have verified it using Enrollment report from 01/01/2018 to 31/12/2018 Closing the ticket.
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Attachment PMC_QAVerification.xlsx [ 68850 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Time Spent 6.5h [ 23400 ] 8h [ 28800 ]
        Worklog Id 93915 [ 93915 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Resolved [ 5 ]
        kunal.kedari Kunal Kedari (Inactive) made changes -
        Status Resolved [ 5 ] Closed [ 6 ]
        kunal.kedari Kunal Kedari (Inactive) logged work - 30/Nov/17 06:00 PM
        • Time Spent:
          1.5h
           

          Fix verification and data audit verification

        Transition Time In Source Status Execution Times
        Parmeshwar Jumbad (Inactive) made transition -
        Open In Progress
        1d 1h 8m 1
        Kunal Kedari (Inactive) made transition -
        In Progress Resolved
        5d 20h 33m 1
        Kunal Kedari (Inactive) made transition -
        Resolved Closed
        3s 1

          People

          Assignee:
          kunal.kedari Kunal Kedari (Inactive)
          Reporter:
          priya.dhamande Priya Dhamande (Inactive)
          Votes:
          0 Vote for this issue
          Watchers:
          3 Start watching this issue

            Dates

            Created:
            Updated:
            Resolved:

              Time Tracking

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              Remaining:
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              Logged:
              Time Spent - 8h
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