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Type:
Bug
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Status: Rejected
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Priority:
Medium
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Client
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Company:TIBCO
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Item State:Development - In Analysis
Hi,
Per the client:
We had some below issues where the state was removed from the spouse record in 2.0. This caused errors on the MetLife file. I was looking into what happened, and it looks like the employee at time of OE, somehow removed the state.
From what I can tell in the View History – the employee updated the information in the beneficiary information – updated the country, and removed the state. Either that they removed the state in the dependent information, and it updated the beneficiary information. The change happened at the exact same time.
Is there a connection between the beneficiary screens and the dependent demographic info?
(please visit View History of EE: Pei Fazhan)
Thank you,
Kira Hamilton
Debbie Kulling
Hi Kira Hamilton,
There is connection between dependent demographic screen and beneficiary screen. If the beneficiary is one of the dependent, when we change dependent data, the changes gets reflect to beneficiary as well.
Since, the employee himself removed state, it can not be a bug, hence rejecting this as of now. Please reopen if you feel any action is needed.