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Type:
Bug
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Status: Rejected
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Priority:
Medium
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Resolution: System Behaviour
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Bug Severity:Medium
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Module:BenAdmin - Enrollment
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Reported by:Client
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Company:TIBCO
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Item State:Development - In Analysis
Hi,
Per the client:
We had some below issues where the state was removed from the spouse record in 2.0. This caused errors on the MetLife file. I was looking into what happened, and it looks like the employee at time of OE, somehow removed the state.
From what I can tell in the View History – the employee updated the information in the beneficiary information – updated the country, and removed the state. Either that they removed the state in the dependent information, and it updated the beneficiary information. The change happened at the exact same time.
Is there a connection between the beneficiary screens and the dependent demographic info?
(please visit View History of EE: Pei Fazhan)
Thank you,
Kira Hamilton
Debbie Kulling
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Satya [ ID10004 ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Component/s | BenAdmin [ 10000 ] | |
| Developer | Prasanna Karlekar [ prasanna ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Item State | Parent values: Development(10200)Level 1 values: In Analysis(10204) | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Root Cause | Intended Functionality [ 18446 ] | |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Kira Hamilton [ kira.hamilton ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Remaining Estimate | 2h [ 7200 ] | 1h [ 3600 ] |
| Time Spent | 1h [ 3600 ] | |
| Worklog Id | 93735 [ 93735 ] |
| Resolution | System Behaviour [ 10100 ] | Unresolved [ 10200 ] |
| Status | Rejected [ 10004 ] | Reopen [ 4 ] |
| Remaining Estimate | 1h [ 3600 ] | 0.5h [ 1800 ] |
| Time Spent | 1h [ 3600 ] | 1.5h [ 5400 ] |
| Worklog Id | 94137 [ 94137 ] |
| Status | Reopen [ 4 ] | In Development [ 10007 ] |
| Resolution | Unresolved [ 10200 ] | System Behaviour [ 10100 ] |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
