Hi,

Per the client:

We had some below issues where the state was removed from the spouse record in 2.0. This caused errors on the MetLife file. I was looking into what happened, and it looks like the employee at time of OE, somehow removed the state.

From what I can tell in the View History – the employee updated the information in the beneficiary information – updated the country, and removed the state. Either that they removed the state in the dependent information, and it updated the beneficiary information. The change happened at the exact same time.

Is there a connection between the beneficiary screens and the dependent demographic info?

(please visit View History of EE: Pei Fazhan)

Thank you,
Kira Hamilton
Debbie Kulling