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Type:
Bug
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:
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Environment:Production
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Bug Type:Functional
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Bug Severity:Medium
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Module:BenAdmin - Export
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Reported by:EDI
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Company:JE Dunn
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Item State:Production Complete - Closed
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Issue Importance:Must Have
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Sprint:WT Sprint 41
Template name: JE DUNN_Discovery Cobra QB_IN_Use_NEW 2017
11/3 file
1. Timothy Benbow is the EE; ISABELLA PIPARO - dependent Child removed during OE:
2. Jesus Plata is the EE, we sent Eryn Eberlein - Divorce QE VERY OLD 2016 Divorce, back in 2016:
11/10 file:
1. EE is Dirk Schafer, removed child Carolyn Schafer form Medical/RX this also went over as a Divorce QE
Can you look at the settings? We dont think this should pass this way
Thank you
Hi Damion M Velasquez,
Concern: Cobra reason went as Divorce for removed child.
Cause: We have checked the details of mentioned employee, As per analysis we found that When EE Timothy Benbow Removed child, Enrollment got terminated but on the event builder, There is no such event present which can be captured due to termination, However after that EE Change the Spouse relationship from spouse to Ex-Spouse, So because of this Divorce event got satisfied and that reason went over the file.
Same scenario happened with other mentioned employees.
Correction: We need to discuss this with Amit Thorve.
CC-Prashant Samal, Ganesh Sadawarte, Rajendra Pawar, Vinayak Kulkarni