WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12448

Employbridge > Company Level Export > Employbridge_InfoArmor Identity Theft > Multi Mapped field not Working

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Correction
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      Employbridge
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      Hello,

      Developing a new file for Employbridge in production named "Employbridge_InfoArmor Identity Theft". There is a field named Unique ID where i need to use employee social security number and attach a sequence number for dependents.

      On Spouse and Child subtemplates, I mapped "Employee Social Security No." and "Enrollment Enrolled Member Sequence No" and i am only getting the sequence number on the file and not ssn.

      Can this please be corrected ASAP as i need to send a test file out.

      Thanks,
      Chris

      cc Amit Thorve

        Attachments

          Issue Links

          is caused by

          Bug - A problem which impairs or prevents the functions of the product. WT-12453 Enrollment Enrolled Member Sequence No field not working in multiple field mapping

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            Chris.ellenberger Chris Ellenberger created issue -
            Prashant.samal Prashant Samal (Inactive) made changes -
            Field Original Value New Value
            Assignee Satya [ ID10004 ] Prashant Samal [ prashant.samal ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited

            Hello Chris:

            Please unmap Enrollment Enrolled Member Sequence No as of now since we are facing some issue with it and map,

            Employee Social Security No + Spouse Information Sequence Number on spouse subtemplate in multiple field mapping
            &
            Employee Social Security No + Child information sequence number on child subtemplate in multiple field mapping.

            The above combination is giving unique values which i have verified on HSPL company and you can use it for now.

            @@ Ganesh

            I tried observing different scenarios with the field Enrollment Enrolled Member Sequence No it is observed that it is not working when mapped with multiple field like social security no, Employee ID , or any other field.
            Issue is only with field Enrollment Enrolled Member Sequence No which when used in multiple mapping only exporting sequence number. other multiple field combination is working fine like the one mentioned above

            Please check the same. WT-12453

            Thanks
            S Prashant
            ____________________________________________
            Ganesh Sadawarte Chris Ellenberger Jaideep Vinchurkar

            Show
            Prashant.samal Prashant Samal (Inactive) added a comment - - edited Hello Chris: Please unmap Enrollment Enrolled Member Sequence No as of now since we are facing some issue with it and map, Employee Social Security No + Spouse Information Sequence Number on spouse subtemplate in multiple field mapping & Employee Social Security No + Child information sequence number on child subtemplate in multiple field mapping. The above combination is giving unique values which i have verified on HSPL company and you can use it for now. @@ Ganesh I tried observing different scenarios with the field Enrollment Enrolled Member Sequence No it is observed that it is not working when mapped with multiple field like social security no, Employee ID , or any other field. Issue is only with field Enrollment Enrolled Member Sequence No which when used in multiple mapping only exporting sequence number. other multiple field combination is working fine like the one mentioned above Please check the same. WT-12453 Thanks S Prashant ____________________________________________ Ganesh Sadawarte Chris Ellenberger Jaideep Vinchurkar
            Prashant.samal Prashant Samal (Inactive) made changes -
            Link This issue is caused by WT-12453 [ WT-12453 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Assignee Prashant Samal [ prashant.samal ] Chris Ellenberger [ chris.ellenberger ]
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Chris.ellenberger Chris Ellenberger made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Prashant Samal (Inactive) made transition -
            Open In Progress
            		2h 6m 1
            Prashant Samal (Inactive) made transition -
            In Progress Resolved
            		21m 16s 1
            Chris Ellenberger made transition -
            Resolved Closed
            		23h 3m 1

              People

              Assignee:
              Chris.ellenberger Chris Ellenberger
              Reporter:
              Chris.ellenberger Chris Ellenberger
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                Dates

                Created:
                Updated:
                Resolved: