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Type:
Analysis
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Status: In Review
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Priority:
High
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Environment:Production
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Module:BenAdmin
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Reported by:EDI
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Company:Rogers Memorial Hospital
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Item State:Development - In Analysis
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Severity:Simple
we have several employees that are exporting on the file but their plan information is not exporting. Example - 394906553 Alan,Joshua
my build/mapping appears correct. the enrollment looks correct. can you assist on why these records are not exporting the plan information.
Refer to positions 238 - 269 from the attached layout and prod file. Your assistance is appreciated.
cc: Amanda Hagan
PBEFL89_P_UHC_RogerMemorialHosp_201711300759_53658923049.txt 2017 UMR Standard Eligibility File - 1500 bytes.doc
Hello Kevin Hale,
There is no issue with the build/mapping.
You have mapped Health Tier Policy No. in the mapping between positions 238 - 269 in layout on production file.
After the verification from the backend, it is observed that Currently these employees do not have Health Tier Policy No in the system.
Policy numbers which were active from 01/01/2017 - 12/31/2017 were termed with never effective date of 12/31/2016 on 11/16/2017.
And the new policy no's for the plan are made effective from 01/01/2018 along with employee's change effective date of 01/01/2018
Therefore presently these employees do not have policy numbers in the system due to which the plan information is blank on the files.
Thanks
S Prashant.
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Kevin Hale