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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Query Resolution
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Environment:Stage
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Reported by:Client
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Company:MGF
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Module:BenAdmin - Enrollment
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Severity:Simple
Hi,
Per the client:
MGF in stage is set up with a classwise open enrollment rule, the OE for health benefits is 11/1/17 and the voluntary coverage is 1/1/2018. We set up plan Voluntary Short Term Disability with the classwise OE date of 1/1/2018. When we went into participant Daniel Adkins ( who previously had the voluntary STD) the benefit appeared correctly with a date of 1/1/2018, but when we “waive” the benefit it waives it for the 11/1/17 date. When we go into a participant without the coverge and elect the benefit the election date appears correctly as 1/1/18.
The system should be waiving the benefit with a 1/1 date, not a 11/1 date.
Thank you,
Kira Hamilton
Debbie Kulling
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Screen Shot 12-01-17 at 08.21 AM.PNG [ 69044 ] |
| Attachment | Screen Shot 12-01-17 at 08.31 AM.PNG [ 69045 ] |
| Assignee | Satya [ ID10004 ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Attachment | waivebenefit.png [ 69075 ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Kira Hamilton [ kira.hamilton ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | Open [ 1 ] | Resolved [ 5 ] |
| Component/s | BenAdmin [ 10000 ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) |
| Remaining Estimate | 2h [ 7200 ] | |
| Original Estimate | 2h [ 7200 ] |
| Remaining Estimate | 2h [ 7200 ] | 1.5h [ 5400 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 94452 [ 94452 ] |
| Resolution | System Behaviour [ 10100 ] | |
| Status | Resolved [ 5 ] | Reopen [ 4 ] |
| Developer | Prasanna Karlekar [ prasanna ] |
| Assignee | Kira Hamilton [ kira.hamilton ] | Sumeet.Kolge [ sumeet.kolge ] |
Prasad Patil (Inactive)
made changes -
| Assignee | Sumeet.Kolge [ sumeet.kolge ] | Prasad Patil [ prasad.patil ] |
| Status | Reopen [ 4 ] | In Progress [ 3 ] |
Prasad Patil (Inactive)
made changes -
| Attachment | Plan OE.png [ 69476 ] |
Prasad Patil (Inactive)
made changes -
| Attachment | waive history.png [ 69477 ] |
Prasad Patil (Inactive)
made changes -
| Assignee | Prasad Patil [ prasad.patil ] | Kira Hamilton [ kira.hamilton ] |
| Resolution | Done [ 10000 ] | |
| Status | In Progress [ 3 ] | Resolved [ 5 ] |
Prasad Patil (Inactive)
made changes -
| Remaining Estimate | 1.5h [ 5400 ] | 0h [ 0 ] |
| Time Spent | 0.5h [ 1800 ] | 3h [ 10800 ] |
| Worklog Id | 94991 [ 94991 ] |
