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Type:
Support Activity
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Status:
Resolved
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Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Query Resolution
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Module:
BenAdmin
- Enrollment
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Hi,
Per the client:
MGF in stage is set up with a classwise open enrollment rule, the OE for health benefits is 11/1/17 and the voluntary coverage is 1/1/2018. We set up plan Voluntary Short Term Disability with the classwise OE date of 1/1/2018. When we went into participant Daniel Adkins ( who previously had the voluntary STD) the benefit appeared correctly with a date of 1/1/2018, but when we “waive” the benefit it waives it for the 11/1/17 date. When we go into a participant without the coverge and elect the benefit the election date appears correctly as 1/1/18.
The system should be waiving the benefit with a 1/1 date, not a 11/1 date.
Thank you,
Kira Hamilton
Debbie Kulling
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