-
Type:
Analysis
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Status:
Closed
-
Priority:
Medium
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Component/s:
None
-
-
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Module:
BenAdmin
- Report
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Reported by:
CareerBuilder
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Company:
Prime Healthcare
-
I have been receiving weekly reports since March for Prime Healtcare locations showing anyone who had benefit changes/terminations. I have made no changes to the reports since initiating them. However, I have not received any Age/Change/Term Reports for the last 2 weeks. Attached is report showing that the report has failed each time. Please advise as to what is suddenly creating these failures.
I should receive weekly Add/Change/Term Reports from the following 13 locations (but stopped receiving all of them 2 weeks ago):
AH
CHMC
Coschocton
EastLiverpool
EHMC
HMC
Hospitality
KMC
MHIN
MRTX
PMC
Prime Healthcare
PrimeHealthcare
- relates to
-
WT-12622
Multiple BCC Groups - Scheduled Reports
-
-
Production Complete
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Hi Raymond Williams,
We are looking into this, but could you please provide us name of any particular report , which can help us in analysis.
Regards,
Santosh
Cc: Ganesh Sadawarte, Umesh Kadam, Samir,Satya