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Type:
Analysis
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Status: Closed
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Environment:Production
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Module:BenAdmin - Report
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Reported by:CareerBuilder
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Company:Prime Healthcare
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Severity:Simple
I have been receiving weekly reports since March for Prime Healtcare locations showing anyone who had benefit changes/terminations. I have made no changes to the reports since initiating them. However, I have not received any Age/Change/Term Reports for the last 2 weeks. Attached is report showing that the report has failed each time. Please advise as to what is suddenly creating these failures.
I should receive weekly Add/Change/Term Reports from the following 13 locations (but stopped receiving all of them 2 weeks ago):
AH
CHMC
Coschocton
EastLiverpool
EHMC
HMC
Hospitality
KMC
MHIN
MRTX
PMC
Prime Healthcare
PrimeHealthcare
- relates to
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WT-12622 Multiple BCC Groups - Scheduled Reports
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- Production Complete
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Field | Original Value | New Value |
---|---|---|
Link | This issue causes CT-3544 [ CT-3544 ] |
Assignee | Satya [ ID10004 ] | Santosh Balid [ santosh.balid ] |
Status | New [ 10508 ] | In Analysis [ 10008 ] |
Assignee | Santosh Balid [ santosh.balid ] | Raymond Williams [ raywill ] |
Assignee | Raymond Williams [ raywill ] | Santosh Balid [ santosh.balid ] |
Assignee | Santosh Balid [ santosh.balid ] | Prasanna Karlekar [ prasanna ] |
Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: Report(10109) |
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- Time Spent:
- 1h
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Internal discussion and check existing schedules failed reason
Remaining Estimate | 0h [ 0 ] | |
Time Spent | 1h [ 3600 ] | |
Worklog Id | 94766 [ 94766 ] |
Comment |
[ Hi [~Raywill], We are in between our analysis and will provide details update tomorrow EOD. CC: [~prasanna] [~gaurav.sodani] ] |
Attachment | WT-12614_ImpactedReportSchedules.xlsx [ 69323 ] |
Assignee | Prasanna Karlekar [ prasanna ] | Raymond Williams [ raywill ] |
Resolution | Fixed [ 1 ] | |
Status | In Analysis [ 10008 ] | Closed [ 6 ] |
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- Time Spent:
- 4h
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Issue analysis
Pair programming : Discussion on error logged in Report Scheduler table
Issue discussion with Export, ACA and deployment team
Data scan script
JIRA update
Time Spent | 1h [ 3600 ] | 4h [ 14400 ] |
Worklog Id | 95582 [ 95582 ] |
Time Spent | 4h [ 14400 ] | 8h [ 28800 ] |
Worklog Id | 99100 [ 99100 ] |
Transition | Time In Source Status | Execution Times |
---|
|
19m 43s | 1 |
|
22h 8m | 1 |
Hi Raymond Williams,
We are looking into this, but could you please provide us name of any particular report , which can help us in analysis.
Regards,
Santosh
Cc: Ganesh Sadawarte, Umesh Kadam, Samir,Satya