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  1. WORKTERRA
  2. WT-12614

Scheduled Reports have failed last 2 weeks

    Details

    • Type: Analysis
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Report
    • Reported by:
      CareerBuilder
    • Company:
      Prime Healthcare
    • Severity:
      Simple

      Description

      I have been receiving weekly reports since March for Prime Healtcare locations showing anyone who had benefit changes/terminations. I have made no changes to the reports since initiating them. However, I have not received any Age/Change/Term Reports for the last 2 weeks. Attached is report showing that the report has failed each time. Please advise as to what is suddenly creating these failures.

      I should receive weekly Add/Change/Term Reports from the following 13 locations (but stopped receiving all of them 2 weeks ago):
      AH
      CHMC
      Coschocton
      EastLiverpool
      EHMC
      HMC
      Hospitality
      KMC
      MHIN
      MRTX
      PMC
      Prime Healthcare
      PrimeHealthcare

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            Activity

            santosh.balid Santosh Balid (Inactive) logged work - 04/Dec/17 11:14 AM
            • Time Spent:
              3h
               
              <No comment>
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) logged work - 05/Dec/17 02:24 PM
            • Time Spent:
              1h
               

              Internal discussion and check existing schedules failed reason

            prasanna Prasanna Karlekar (Inactive) logged work - 05/Dec/17 06:00 PM
            • Time Spent:
              4h
               

              Issue analysis
              Pair programming : Discussion on error logged in Report Scheduler table
              Issue discussion with Export, ACA and deployment team
              Data scan script
              JIRA update

              People

              Assignee:
              Raywill Raymond Williams (Inactive)
              Reporter:
              Raywill Raymond Williams (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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                  Logged:
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                  8h