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  1. WORKTERRA
  2. WT-12647

Ohio Northern University Server Error when Expanding the Subtemplates

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      EDI
    • Company:
      Ohio Northern University
    • Module:
      BenAdmin
    • Severity:
      Simple
    • Provider & Benefits:
      Superior Vision Service -Vision

      Description

      Template Name : Superior Dental Care 834 5010

      Ive attached a screenshot but am getting an error when trying to expand Sub templates. Also having an error in the file where all Child Records are missing the N4 City State and Postal. Looks like it has been this way for a long time, and without seeing, I assume it is mapped to the Child School City State Postal. I will need to send OE tomorrow. Thanks Vinayak

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Vinayak Kulkarni (Inactive) made transition -
          Open Resolved
          1h 8m 1
          Damion M Velasquez made transition -
          Resolved Closed
          5d 14h 31m 1
          Sumeet.Kolge (Inactive) made transition -
          Closed Reopen
          34d 6h 9m 1
          Sumeet.Kolge (Inactive) made transition -
          Reopen Closed
          19s 1

            People

            Assignee:
            Damion.Velasquez Damion M Velasquez
            Reporter:
            Damion.Velasquez Damion M Velasquez
            Account Executive:
            Ashley Marra (Inactive)
            EDI Analyst 1:
            Damion M Velasquez
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: