WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12650

Error on enrollment screen for plan E-Trade

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Company:
      Bio-Rad

      Description

      Plan Design Name : Employee Stock Purchase Plan-e-Trade-E-Trade

      Exception : Object reference not set to an instance of an object.
      App Error Log : -
      Employee ID : 5554
      Action Name : PlanDesignPV
      Model : System.Web.Mvc.HandleErrorInfo
      Controller : UserDetails
      Web Error Log : at ASP.Page_Areas_UserDetails_Views_UserDetails_EnrollNow_PlanDetailsPV_cshtml.Execute() in d:\WORKTERRA Web\BenAdmin\Areas\UserDetails\Views\UserDetails\EnrollNow_PlanDetailsPV.cshtml:line 709
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
      at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
      at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
      at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
      at System.Web.Mvc.ControllerActionInvoker.<>c_DisplayClass1a.b_17()
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilter(IResultFilter filter, ResultExecutingContext preContext, Func`1 continuation)
      at System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName)

        Attachments

        1. Cost&Coverage.png
          Cost&Coverage.png
          48 kB
        2. Screenshot (298).png
          Screenshot (298).png
          201 kB
        3. Screenshot (299).png
          Screenshot (299).png
          115 kB
        4. Screenshot (300).png
          Screenshot (300).png
          122 kB

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-13036 BioRad - e-Trade plan not showing up in Enroll Now when eligible

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Descending order - Click to sort in ascending order
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Environment: PreProd

            Company: BioRad for hspl

            Login: partner and Employee

            The issue of server error loader appearing on PreProd for ESPP Plan is verified. No loader or server error appeared. Screen capture for the same is attached wih jira. As no error found with both Employee and Partner login closing jira.

            Hrishikesh Deshpande Jyoti Mayne

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Environment: PreProd Company: BioRad for hspl Login: partner and Employee The issue of server error loader appearing on PreProd for ESPP Plan is verified. No loader or server error appeared. Screen capture for the same is attached wih jira. As no error found with both Employee and Partner login closing jira. Hrishikesh Deshpande Jyoti Mayne
            Hide
            Permalink
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment -

            Hi Priya Dhamande,

             

            Please retest this Jira again on Pre-prod and move in WB project if issue still exist.

             

            Thanks,

            Hrishikesh.

            Show
            hrishikesh.deshpande Hrishikesh Deshpande (Inactive) added a comment - Hi Priya Dhamande ,   Please retest this Jira again on Pre-prod and move in WB project if issue still exist.   Thanks, Hrishikesh.
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Priya Dhamande,

            As issue is on PreProd, please create new JIRA with NF for this issue and close this ticket.

            Cc: Rohan J Khandave

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Priya Dhamande , As issue is on PreProd, please create new JIRA with NF for this issue and close this ticket. Cc: Rohan J Khandave
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited

            Environment: PreProd
            Login: Employee and Partner
            Company: BioRad for hspl
            BEnefit Type: e-Trade

            On clicking this Benefit type, loader is displayed on Enroll now page with javascript error. No error log generated.

            Hrishikesh Deshpande Sachin Hingole Rohan J Khandave

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - - edited Environment: PreProd Login: Employee and Partner Company: BioRad for hspl BEnefit Type: e-Trade On clicking this Benefit type, loader is displayed on Enroll now page with javascript error. No error log generated. Hrishikesh Deshpande Sachin Hingole Rohan J Khandave
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Sachin Hingole,

            This is fixed with WT-13036 and code is deployed on Production.

            Cc: Samir, Rohan J Khandave, Abhay Patil

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Sachin Hingole , This is fixed with WT-13036 and code is deployed on Production. Cc: Samir , Rohan J Khandave , Abhay Patil
            Hide
            Permalink
            samir Samir added a comment -

            Hi Sachin Hingole,

            Can you please confirm this fix on Pre Production

            Rohan J KhandaveJyoti Mayne

            Show
            samir Samir added a comment - Hi Sachin Hingole , Can you please confirm this fix on Pre Production Rohan J Khandave Jyoti Mayne
            Hide
            Permalink
            abhay.patil Abhay Patil (Inactive) added a comment -

            Samir as this is about server error, moved it to a bug. CC Jennifer Reed

            Show
            abhay.patil Abhay Patil (Inactive) added a comment - Samir as this is about server error, moved it to a bug. CC Jennifer Reed
            Hide
            Permalink
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment -

            Hi Samir,

            Do we have any updates on this ticket or its fine to close it ?Thanks!
            ----------------------------------------
            CC: Mandar Kulkarni, Satya, Amruta Lohiya, Prasad Patil

            Show
            sumeet.kolge Sumeet.Kolge (Inactive) added a comment - Hi Samir , Do we have any updates on this ticket or its fine to close it ?Thanks! ---------------------------------------- CC: Mandar Kulkarni , Satya , Amruta Lohiya , Prasad Patil
            Hide
            Permalink
            snehal.shabade Snehal Shabade (Inactive) added a comment -

            Hi Samir,

            Please find below 3C's :

            Concern Error on enrollment screen for plan E-Trade
            Cause
            • Customization On Cost and Coverage for Plan Employee Stock Purchase Plan-e-Trade-E-Trade :
              Flag "Coverage Amounts are Determined By" is set to the "Range Percentage of Monthly Salary" .
            • If "Range Percentage of Monthly Salary" is set on Cost and Coverage
              There are 3 more flags :
              1.Start Percentage Value
              2.End Percentage Value
              3.Increment Factor
              which is need to be set.
              But On production these flags are missing. This is because of ,it introduced in UK benefit changes.The code related to this is not present on production. PFA
            Correction To avoid this issue, need to change the flag "Coverage Amounts are Determined By" on Cost and
            Coverage page.

            Thanks,
            Snehal Shabade

            Cc: Amruta Lohiya Jyoti Mayne

            Show
            snehal.shabade Snehal Shabade (Inactive) added a comment - Hi Samir , Please find below 3C's : Concern Error on enrollment screen for plan E-Trade Cause Customization On Cost and Coverage for Plan Employee Stock Purchase Plan-e-Trade-E-Trade : Flag "Coverage Amounts are Determined By" is set to the " Range Percentage of Monthly Salary " . If " Range Percentage of Monthly Salary " is set on Cost and Coverage There are 3 more flags : 1.Start Percentage Value 2.End Percentage Value 3.Increment Factor which is need to be set. But On production these flags are missing. This is because of ,it introduced in UK benefit changes.The code related to this is not present on production. PFA Correction To avoid this issue, need to change the flag "Coverage Amounts are Determined By" on Cost and Coverage page. Thanks, Snehal Shabade Cc: Amruta Lohiya Jyoti Mayne

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              samir Samir
              Votes:
              0 Vote for this issue
              Watchers:
              8 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 10h Original Estimate - 10h
                  10h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 17.25h
                  17.25h