WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-12716

SBM - Needs additional Admin Seat capacity (1 seat) for Replacement Admin

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      SBM
    • Module:
      BenAdmin - EDS
    • Severity:
      Simple
    • Reported by Customer:
      Cynthia Harding
    • Stage Company Name:
      SBM

      Description

      Hello,
      SBM needs an additional Admin Seat for replacement of an additional one.
      Currently this client is at maximum capacity of active and disabled Admin users.

      Paola Ferreira pferreira@sbmcorp.com is replacing Maleny Caldera (former Admin).

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          Activity

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          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment -

          Hi Yashau MacShate,

          Maleny Caldera admins login is disabled. If you delete her's account you will be able to add new admin.
          If still not possible, please let us know, we will add one more admin seat.

          Show
          jaideep.vinchurkar Jaideep Vinchurkar (Inactive) added a comment - Hi Yashau MacShate , Maleny Caldera admins login is disabled. If you delete her's account you will be able to add new admin. If still not possible, please let us know, we will add one more admin seat.
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          Yashau.Macshate Yashau MacShate (Inactive) added a comment -

          Hello,
          Can we keep Maleny Caldera admin seat for archive purposes? Please add one more seat.

          Yashau

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          Yashau.Macshate Yashau MacShate (Inactive) added a comment - Hello, Can we keep Maleny Caldera admin seat for archive purposes? Please add one more seat. Yashau
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          Yashau.Macshate Yashau MacShate (Inactive) added a comment -

          Hi Jaideep,
          I talk to Jenni and she said I can go ahead and delete the Admin seat for Maleny Caldera (former Admin). This ticket can be closed.

          Thank you,
          Yashau

          Show
          Yashau.Macshate Yashau MacShate (Inactive) added a comment - Hi Jaideep, I talk to Jenni and she said I can go ahead and delete the Admin seat for Maleny Caldera (former Admin). This ticket can be closed. Thank you, Yashau

            People

            Assignee:
            jaideep.vinchurkar Jaideep Vinchurkar (Inactive)
            Reporter:
            Yashau.Macshate Yashau MacShate (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

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              Updated:
              Resolved:

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