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Type:
Support Activity
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Status: Closed
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: BenAdmin
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Labels:None
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Support Task Type:Configuration
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Environment:Production
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Reported by:Client
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Company:SBM
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Module:BenAdmin - EDS
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Severity:Simple
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Reported by Customer:Cynthia Harding
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Stage Company Name:SBM
Hello,
SBM needs an additional Admin Seat for replacement of an additional one.
Currently this client is at maximum capacity of active and disabled Admin users.
Paola Ferreira pferreira@sbmcorp.com is replacing Maleny Caldera (former Admin).
| Field | Original Value | New Value |
|---|---|---|
| Link | This issue causes CT-3607 [ CT-3607 ] |
| Assignee | Satya [ ID10004 ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Component/s | BenAdmin [ 10000 ] | |
| Module | Parent values: BenAdmin(10100) | Parent values: BenAdmin(10100)Level 1 values: EDS(10108) |
| Remaining Estimate | 1h [ 3600 ] | |
| Original Estimate | 1h [ 3600 ] |
| Remaining Estimate | 1h [ 3600 ] | 0.5h [ 1800 ] |
| Time Spent | 0.5h [ 1800 ] | |
| Worklog Id | 95275 [ 95275 ] |
| Assignee | Jaideep Vinchurkar [ jaideep.vinchurkar ] | Yashau MacShate [ yashau.macshate ] |
| Status | Open [ 1 ] | Waiting for Customer Input [ 10500 ] |
| Status | Waiting for Customer Input [ 10500 ] | Open [ 1 ] |
| Assignee | Yashau MacShate [ yashau.macshate ] | Jaideep Vinchurkar [ jaideep.vinchurkar ] |
| Resolution | Fixed [ 1 ] | |
| Status | Open [ 1 ] | Closed [ 6 ] |
