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  1. WORKTERRA
  2. WT-12774

Employbridge - Bad File Loads by Employbridge

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Data Load
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Employbridge
    • Module:
      BenAdmin - Import
    • Severity:
      Simple

      Description

      Hello.

      Employbridge is attempting to load a large file and the file errors out each time. I talked to Cindy and she mentioned that they should break out the file into smaller loads. They did do this and they are still getting errors.

      Error(s) : Invalid Record: Person already exists in the database.

      Is there something we can do to help with this load. They are getting a bit frustrated.

      Let me know what information you need from me.

      Thanks
      Kevin

      CC: Cindy Wibbing

        Attachments

        1. DupEmp.xlsx
          16 kB
        2. ImportDBSnap.png
          ImportDBSnap.png
          20 kB
        3. screenshot-1.png
          screenshot-1.png
          6 kB

          Activity

            People

            Assignee:
            kwalker Kevin Walker (Inactive)
            Reporter:
            kwalker Kevin Walker (Inactive)
            Account Executive:
            Kevin Walker (Inactive)
            EDI Analyst 1:
            Cindy Wibbing (Inactive)
            Developer:
            Jaideep Vinchurkar (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

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                Original Estimate - 4h Original Estimate - 4h
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                Logged:
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                5.5h