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  1. WORKTERRA
  2. WT-12843

California Golf - Wrong Rate Effective Date

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      California Golf
    • Module:
      BenAdmin
    • Severity:
      Simple

      Description

      When the rates below were cloned they where cloned with the wrong effective date. Please change the rate effective date to 1/1/2018 and recalculate.

      I really need this done asap. I have to get a report to the client asap

      2018 Dental Complete 1000 OOS
      2018 Anthem PPO 1000 OOS - SZ
      2018 Anthem PPO 1000 OOS-T2
      2018 Anthem PPO 1000 OOS-TZ
      2018 Anthem PPO 1000 OOS-TZ COBRA
      2018 Anthem PPO 1500 OOS-T2
      2018 Anthem PPO 1500 OOS-TZ
      2018 Anthem PPO 1500 OOS-TZ COBRA
      2018 Dental Complete 1000 OOS COBRA
      2018 Dental Complete 2000 OOS
      2018 Dental Complete 2000 OOS COBRA
      2018 Anthem HSA 2000 OOS EE Only-TZ
      2018 Anthem HSA 2000 OOS Family-TZ

        Attachments

          Activity

          Hide
          dkulling Debbie Kulling added a comment -

          I really need to be able to pull the self insured components. Is there any way to run a query to get the self insured components out for each employee. I will need

          SSN
          Employee Name
          Club
          Plan Name
          Coverage tier
          Self insured components
          Total Cost

          I need this asap

          Show
          dkulling Debbie Kulling added a comment - I really need to be able to pull the self insured components. Is there any way to run a query to get the self insured components out for each employee. I will need SSN Employee Name Club Plan Name Coverage tier Self insured components Total Cost I need this asap
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment -

          Hi Debbie Kulling,

          We are working on this.
          You can expect an update on this by tomorrow 4-Jan-2018.

          Thank you!

          cc: Gaurav Sodani

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Hi Debbie Kulling , We are working on this. You can expect an update on this by tomorrow 4-Jan-2018. Thank you! cc: Gaurav Sodani
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment - - edited

          Hi Debbie Kulling,

          We have done some script changes only on California Golf company to make the billing report with Self Insured Component workable for equivalent health tier scenario. As this is a temporary fix and not a permanent fix, we have tried our best to verify the data at our end. You can refer, report named "HSPL - Self Insured Components" configured under Standard reports. It is configured with fields that you have mentioned for Medical, Dental and Vision Benefit types for Jan 2018.
          Please note that:
          -Total Amount field on report is sum of EE and ER cost and not the component cost.
          -Billing period polices are only applied on EE and ER cost indirectly on total amount. They are not applied on Self Insured Component cost.
          -At times Total amount and component cost may vary, if component is configured incorrectly or billing policy is getting applied while calculating the total amount.

          It would have been helpful, if this was development approved ticket. We would have got dedicated time to fix the issue and get it QA verified.

          Kindly verify the data at your end once. Do let us know in case of issue.

          Thank you!

          cc: Gaurav Sodani

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - - edited Hi Debbie Kulling , We have done some script changes only on California Golf company to make the billing report with Self Insured Component workable for equivalent health tier scenario. As this is a temporary fix and not a permanent fix, we have tried our best to verify the data at our end. You can refer, report named "HSPL - Self Insured Components" configured under Standard reports. It is configured with fields that you have mentioned for Medical, Dental and Vision Benefit types for Jan 2018. Please note that: -Total Amount field on report is sum of EE and ER cost and not the component cost. -Billing period polices are only applied on EE and ER cost indirectly on total amount. They are not applied on Self Insured Component cost. -At times Total amount and component cost may vary, if component is configured incorrectly or billing policy is getting applied while calculating the total amount. It would have been helpful, if this was development approved ticket. We would have got dedicated time to fix the issue and get it QA verified. Kindly verify the data at your end once. Do let us know in case of issue. Thank you! cc: Gaurav Sodani
          Hide
          dkulling Debbie Kulling added a comment -

          Thank you that report worked! What do I need to do to get a permanent fix done.

          Show
          dkulling Debbie Kulling added a comment - Thank you that report worked! What do I need to do to get a permanent fix done.
          Hide
          prasanna Prasanna Karlekar (Inactive) added a comment -

          Hi Debbie Kulling,

          Thank you for responding back.
          For permanent fix, different bug ticket needs to be created, which needs to be discussed with Nagini and Jennifer Reed for approval. Only then, it can be scheduled and worked upon.

          Thank you!

          cc: Gaurav Sodani

          Show
          prasanna Prasanna Karlekar (Inactive) added a comment - Hi Debbie Kulling , Thank you for responding back. For permanent fix, different bug ticket needs to be created, which needs to be discussed with Nagini and Jennifer Reed for approval. Only then, it can be scheduled and worked upon. Thank you! cc: Gaurav Sodani

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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