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  1. WORKTERRA
  2. WT-12909

Hospital Business Service (HBSI) - missing deduction code for new STD plan

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    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Production
    • Reported by:
      Client
    • Company:
      Prime Healthcare
    • Module:
      BenAdmin - Export
    • Issue Importance:
      Must Have
    • Severity:
      Simple
    • Provider & Benefits:
      Sun Life Financial-Voluntary STD
    • Reported by Customer:
      Connie Haynes

      Description

      Client: Prime Healthcare
      Facility: Hospital Busines Service (HBSI)
      Global template: _Prime MediTech CS Prime Management
      Company template: MediTech CS Hospital Business Services Inc
      Export date: 12/27/17 from company template
      Plan affected: Voluntary STD - Outside CA
      Facility contact:
      Connie Haynes
      Benefits Coordinator
      Bio-Med Services, Inc
      Glendora Community Hospital
      Hospital Business Services, Inc
      Phone (760) 241-8000 x5146 / Fax (760) 245-0156
      chaynes2@primehealthcare.com

      Hi Vinayak Kulkarni,

      There are 53 enrolled in the new plan. Can you update deduction code because they are coming out blank? Client provided following:

      Here is the number and Mnumonic code assigned.
      807.6028 SNLFSTD7

      Example employees affected are Alicia Lopez xxxxx5412 and Amy vasquez xxxxx7905

      Thank you,

      Alex

      12/27/17 - Connie from HBSI reported missing deduction info for STD plan. The plan she mention is called Sun Life Short Term Disability. The 2018 OE payroll full file for this facility already sent to Meditech. STD was never a selection on their 2017 meditech file. We had reached out to this facility back in 11/29/17, but didn't receive response back regarding new codes for Development to update. The only new plan we found in WT is called Voluntary STD - Outside CA with plan start date of 1/1/18. Only HBSI facility is eligible. Ran enrollment report shows 53 are enrolled. When adding the plan to company template for testing.... the deduction codes are coming out blank. Client provided code for the new STD plan:

      Here is the number and Mnumonic code assigned.
      807.6028 SNLFSTD7

      CC: Van Nguyen Amber Love-Jones

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            Assignee:
            alexn Alex Nguyen
            Reporter:
            alexn Alex Nguyen
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              Updated:
              Resolved:

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